Poor Customer service

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Spotify - www.spotify.com
★★★☆☆
3.1
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61.0% of users recommend this

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Rove's review of Spotify - www.spotify.com

“Poor Customer service ”

★☆☆☆☆

written by Rove on 04/11/2011

Dreadful, Poor customer service. they are quick to take your money but takes forever to sort out your problem.

Recently upgraded to a Premium account, they debited my account but not upgraded to Premium account. Dealt with their customer service, 3 of them in fact and 24 hours later and the problem still hasnt been resolve.

If I were you stick to the free account, not worth the hassle.

  • Quantity Of Music

  • Ease Of Use

  • Value For Money

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