Website Down since 29 September 2014?

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eBike Motorcycle Insurance www.ebikeinsurance.co.uk
★★☆☆☆
1.8
From 244 reviews
22.0% of users recommend this

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  • Value For Money

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463Scott's review of eBike Motorcycle Insurance www.ebikeinsurance.co.uk

“Website Down since 29 September 2014?”

★☆☆☆☆

written by 463Scott on 05/09/2015

As a result, I have NEVER been able to access the "client area" to even find out the renewal date of my policy, not to mention make changes to it. As I began to write this review, I had been on hold on the telephone for 1:31 (that's one hour and 31 minutes)...and then I got through! I was actually beginning to wonder if the company was still trading.

I managed to get my renewal questions answered, but was then transferred to a different team to discuss mid-term changes. Back on hold...

So, they are still trading, but not doing it very well. No website and outrageous delays on the phone. I've heard that they do seem to answer emails. Good luck, all.

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