Entire Cover Reviews - www.entirecover.co.uk

★★☆☆☆
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Latest Reviews

★☆☆☆☆

“21 days cover cost me 75% of the years premium !”

Written on: 15/09/2017 by K.dixon (2 reviews written)

Price seems good! Yes it is good bevause the will get money out of you or other custoners should you need to change anything! I sold my motorcycle and they couldnt cover the new one so within 21 days of policy inception they wanted £75 cancelation fee! On top of the £41 deposit i initially paid! £116 for 21 days cover when the policy was only £140 ish! Not only this but refused to cancel over the phone or by email but had to be hand written!… Read Full Review

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★☆☆☆☆

“21 days cover cost me 75% of the years premium !”

Written on: 15/09/2017 by K.dixon (2 reviews written)

Price seems good! Yes it is good bevause the will get money out of you or other custoners should you need to change anything! I sold my motorcycle and they couldnt cover the new one so within 21 days of policy inception they wanted £75 cancelation fee! On top of the £41 deposit i initially paid! £116 for 21 days cover when the policy was only £140 ish! Not only this but refused to cancel over the phone or by email but had to be hand written!… Read Full Review

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★☆☆☆☆

“2nd year? We will quote on your old bike”

Written on: 02/09/2017 by Kymaniz102 (1 review written)

So I joined them this time last year I started on a 50cc moped. Now, I am on my third bike, a yzf 125. Long story short I left my job as they said it would save me 1800, but only on the ped!(which I was not told). So now im 17, unemployed and hundreds worse off. Avoid at all costs! This doesn't mention the 40+ minutes of hold, rude interruptions and on the final day of the saga one of them not calling me back because of the bad news to try and avoid… Read Full Review

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★☆☆☆☆

“Avoid like the plague!”

Written on: 29/05/2017 by DominickPreston (1 review written)

I used entire cover for 1 years insurance. I have since not renewed and gone elsewhere. I have asked them for proof of no claims 4 times now and keep getting fobbed off. STAY WELL CLEAR!!!… Read Full Review

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★☆☆☆☆

“Rip off merchants”

Written on: 23/02/2017

Filled in form on price comparison website, checked details were correct and they were, saw they offered the cheapest price so accepted and they took my money and asked for certain documents which I provided and they then issued their certificate and other documents. A few days after they asked me to get in touch and demanded another £166 saying my no claims was inaccurate, I ticked the correct box on the comparison site but they said it was wrong and if I didn't pay up it would be cancelled… Read Full Review

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★☆☆☆☆

“Awfull rip off insurance ”

Written on: 21/01/2017 by Maximus366 (1 review written)

Never answer phone, don't call you or email you first to tell you about payments etc... So when the letters come from somewhere which is usually about 100 miles away he payment has risen because of the days it takes. DONT USE THEM… Read Full Review

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★☆☆☆☆

“Don't be fooled by their price! ”

Written on: 22/12/2016 by Deanobanks93 (1 review written)

I took out a policy with entire cover over the phone, the price was good and the service was as you'd expect. All documents are sent via email and as usual you get pages of jargon and boring text. But beware you should have a read of it if you can! I sent the documents they required several times because they kept sending me emails requesting the same information which meant I had to call up and sort out what the problem was. A few weeks down the line I receive a call from them saying that I… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 28/11/2016 by Dottie18 (1 review written)

My son took out motorbike insurance with them, then after passing his driving test we sold the bike and cancelled his insurance, we were then asked to pay a short fall, when I rang to ask what it was about, they said the insurance refund was not enough to cover their cancellation fee of £60, my advice to everyone is read the small print and don't get caught out, I would have just left the policy to run out otherwise, no advice was given to my son on this. Just beware… Read Full Review

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★★☆☆☆

“Entire cover”

Written on: 26/11/2016 by ruGilbert499 (1 review written)

Took the fully comp insurance on the 23rd via web to be valid from the same date. Payment has been taken instantly but... out of curiousity day after I checked MID web to check if the insurance is active and guess what... seems it's not... Gave them a call in the morning to say that I need it to be active ASAP - they said they will try to process it... It's unbelievable that this hasn't been actioned yet. Luckily I have not been riding yesterday... but tomorrow I have to go to work... If I… Read Full Review

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★★☆☆☆

“Too much messing about”

Written on: 10/09/2016 by 217Hamilton (1 review written)

Got insurance for my 17 ur old daughter, everything was fine until they wanted a copy of the driving license and cbt. It took 17 emails to finally get a reply of recept. The amount quoted was lower than the amount there credit company wanted. Rang them and they where supposed to sort out the payments but they stayed the same price even though they quoted cheaper. They cancelled the insurance even when payments had been made and upto date. You wonder why there so cheap this is why because… Read Full Review

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★☆☆☆☆

“Don't use fullstop”

Written on: 09/09/2016 by LeslySchmitt207 (1 review written)

I took out a policy as a student (So obviously poor) When i changed address due to finacial circumstances which where explained to them they didn't care they wanted there £30 for changing my details, I highlighted that i can pay this at the end of the month but they turned around and said they need the money straight away and would cancel my policy if i don't pay it. Leading on from this i completed my bike license and went from my 125 super sports bike up to a 500cc middle weight commuter… Read Full Review

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★☆☆☆☆

“Avoid!!! ”

Written on: 18/08/2016 by Stephany144 (1 review written)

Took out a new policy with these guys when my old one came up for renewal, about 2 weeks later whilst I was on holiday they demanded an additional premium for a claim I have never made on an old policy or they'd cancel my insurance (other insurance companies had never done this) despite explaining this and proving I didn't make the claim they said the charge still stood as well as a ridiculous admin fee so as I was on holiday and couldn't do anything else I paid the fees. A few months later I… Read Full Review

Thegame316's Comment

Written on: 18/08/2016

Your complaint should be with your previous insurer that has put a claim on the claims database. If there was no claim then you should have gone back to your insurer at the time and complained.
Claims are not just added to your policy. Some incident happened which led to you contacting your insurer in the past. Whetever it was your fault or non fault or even if no claim was made, the fact is there was an incident which happened which if an insurance company is made aware of it then becomes a material fact and is subsequently added to the dataase.
Its then your responsibilty to make sure all future insurers are aware of this as every one of them will ask you for any claims or incidents regardless of blame and even if no claim was made to be disclosed to them. They have done the right thing by checking the database to ensure that your history is upto date so as not to invalidate any future claims. If this increases your risk then obviously you will have to pay more. Not entire covers fault if you dont disclose relevent info when taking out a policy

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★☆☆☆☆

“Absolute shambles! Avoid at all costs!”

Written on: 05/05/2016 by DouglasRoth (1 review written)

It was easy to get this cover, and they were the cheapest when I was insuring my bike, this was all fine and I got everything through email the same day. When I sold the bike on, I wanted to cancel my insurance. Originally, I spoke over the phone with them about it where I decided not to cancel as I was looking for another bike. They told me then that if I wanted to cancel my insurance all I had to do was to notify them via email that I wanted to cancel. When I finally decided to cancel, I… Read Full Review

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★★★★★

“Highly Recommended”

Written on: 21/04/2016 by Dean1963 (1 review written)

I have just taken an insurance policy for my 16 year old sons first motorbike. This is the second policy I have with Entire Cover, the first policy was for my other son last year for his motorbike. on both occasions the experience was painless, helpful and easy to do. i found them to be extremely competitive and informative. would highly recommend to anyone. Thank you very much for your service. … Read Full Review

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★★★★★

“Very impressed ”

Written on: 17/04/2016 by Jenbow9999 (1 review written)

Just took out a policy for my daughter, brilliant service, helpful, friendly staff and received documents within 10 minutes. Would recommend… Read Full Review

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★☆☆☆☆

“AVOID! Hidden costs over 50% of policy”

Written on: 14/03/2016 by seanls (1 review written)

After taking out the policy I was sent additional (hidden) fees of over 50% of the original (and paid for) quote! Even when making normal correspondence with them the level of customer service is shocking. Extremely rude and at times threatful staff. Also when briefing the policy it is not as comprehensive as it may seem eg; when you successfully claim your policy is automatically cancelled with no refund. This is stated by them on your policy! AVOID AT ALL COSTS… Read Full Review

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★☆☆☆☆

“AVOID AVOID”

Written on: 28/02/2016 by npGreen500 (1 review written)

I have paid in full then they send me e mail for more money for service charges very incompetent… Read Full Review

Jacksonkoo's Comment

Written on: 08/07/2016

I suggest if all information was given true & correct at the start of the policy no further request for money would be required.

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Jacksonkoo's Comment

Written on: 08/07/2016

Now here is a typical consumer who's failed to give true & correct information to drive the cost of insurance down I guess. When the correct information has come to light you've been asked to pay more money.

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★☆☆☆☆

“terrible”

Written on: 16/02/2016 by dawngaveupfags (1 review written)

I took out my son's scooter insurance and they took the money 3 times and tried fobbing me off that I must have pressed the refresh button which you can't do as it's a timed out page.would not recommend them as they are incompetent and don't seem to want to rectify the matter.all I get is "we have refunded you 2 payments" but that's not good enough as incurred bank charges now which I am most unhappy about… Read Full Review

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★★★★★

“Fantastic service,great price,great cover!!”

Written on: 01/11/2015 by Yorkshirebiker (1 review written)

Brilliant help & advice over the phone with Mark,who happens to be the managing director.His depth of knowledge is second to none,in no time he'd sorted a policy with exactly the cover I needed & at a great price! I wouldn't hesitate to recommend Entire Cover,if you want the friendliest most helpful service in the bike insurance industry just give them a ring.Fantastic!… Read Full Review

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★★★★★

“Pleasure to deal with ”

Written on: 30/09/2015 by moonridermore28 (1 review written)

I've just moved my Daughters Scooter insurance to these guys after having the pleasure dealing with a chap called Mark who was friendly, helpful & has vast knowledge of bikes & insurance. All paperwork work arrived promptly and everything was explained to me in plain English. Breath of fresh air - I would recommend all day long !!… Read Full Review

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