They don't stand behind their products

Click here if this is your business
★☆☆☆☆
0.5
From 2 reviews
0.0% of users recommend this

  • Customer service

  • Value For Money

  • How wide is the range of bikes available?

Click here if this is your business

billyyoung's review of Western Reserve Harley Davidson Mentor, Ohio

“They don't stand behind their products”

★☆☆☆☆

written by billyyoung on 07/03/2018

Bought what I thought was a K&N air filter in 2016. During my pm on my bike the Air Filter gasket is ripped. Its a K&N so it is warrantied for 1,000,000 miles. I contact K&N for a replacement, and they inform me it is an HD filter and I will have to go to them for replacement. I go the WRHD and I am told that it has a one year warranty. I show him the receipt with the K&N clearly on it. He tells me I am wrong. He tells me that the gaskets always rip. He tells me I torqued the filter done too much. I tell him they did not give me what I paid for and they gave another filter that does not fit my FLHTCI. He says i will give you a new filter at our cost of $40. What happened to the $60 I already spent? Now you know what happened to me. I just want the right part and good quality....ho!d the attitude. Am I expecting too much?

  • Air filter

    Model purchased?

  • How wide is the range of bikes available?

  • Customer service

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account