East Midlands Superbikes Ltd Reviews - www.eastmidlandsuperbikes.co.uk

★★★★☆
3.5 / 5
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Media Gallery for East Midlands Superbikes Ltd - www.eastmidlandsuperbikes.co.uk

East Midlands Superbikes Ltd - www.eastmidlandsuperbikes.co.uk

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Latest Reviews

★☆☆☆☆

“Good if you live local”

Written on: 21/07/2017 by Apollosnatch (1 review written)

Ok to deal with is you live close by. Engine warning light on dash when first looked at bike. Was told it would be fixed when I went to collect bike. It was until I got home which is two hours away. Called them straight and was told I couldn't take the bike to my local authorised dealer, I would have to take the bike to them. So do a 4 hour round trip to drop bike off, then another 4 hour trip to go pick it up once it was fixed. Told them this was unacceptable, but nothing was offered. I work… Read Full Review

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★★★★★

“Fantastic can't get better service”

Written on: 05/01/2017 by Cobbyy448 (1 review written)

I bought a yzfr 125 ere absolutely fantastic bike plus fantastic and polite staff. We'll recommend… Read Full Review

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★★★☆☆

“So far so good.”

Written on: 31/10/2016 by 1946biker (1 review written)

Bought a bike from them a few weeks back,the bike seems ok so far,3 month warrenty,what annoyed me was when I queried the registration when I got home for insurance purposes ( the bike was up against the wall in the showroom ) I was told it was a private plate,turns out it was registered in Ireland !,surley a motor trader knows the difference,also told when asked it had 2 previous owners,turns out it had 4 previous owners,was shown a piece of paper,not the V5C,would'nt have bought the bike with… Read Full Review

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★☆☆☆☆

“Could Not Be Arsed”

Written on: 13/09/2016 by gzKirk62 (1 review written)

Well having driven a round trip of 150 miles, all he was interested in was football and going early! Had cash in the pocket, he was totally uninterested in anything could not be arsed. I never bother with these review things but felt I had to. Shame as would have bought it! stuff you… Read Full Review

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★★★★★

“Excellent Service”

Written on: 06/07/2016 by chrisward800x (1 review written)

After searching Autotrader and Ebay I found the bike that i was looking for at EMS. After making some initial enquiries I received very prompt responces which encouraged me to proceed with the purchase. I was quite nervous about buying a bike without actually seeing it first but I was assured that if I wasn't happy with it or it didn't match the description I would receive a full refund, the bike was described as immaculate and it looked immaculate in the pictures. The bike had the engine… Read Full Review

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★★★★★

“ CBR 1000 RR Repsol 2011”

Written on: 28/04/2016 by PatrykRepsol (1 review written)

walking in showroom about 1 hour, have been surprised how well maintenanced bikes are, and how good these bikes looks like.... couldn't decide, been a bit confused between 2 bikes GSXR 1000 and CBR1000.... after re-visiting East Midlands Superbikes showroom decided to buy lovely Honda CBR 1000RR 2011 in lovely Repsol paint which was in very good condition. East Midlands Superbikes done full service on it, and also MOT. definitely good communication in showroom, spoke to an advisor, He… Read Full Review

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★★★★☆

“Very good service”

Written on: 24/01/2016 by JeremiahSlaughter (1 review written)

Just bought a suzuki gsx 1400 from ems part exchanged my fazer in offered to deliver to my house bike arrived a few days later immuacute very good service would definitely buy again from them can't wait now for some good weather to get on it well done Ems team… Read Full Review

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★★☆☆☆

“In helpfull”

Written on: 31/10/2015

Called to view a bike and the bike was dirty but the thing that annoyed me the most was to be told it's a trade sale and no warranty and as I said it didn't say that in the advert and the reply was "we will have to change it then" no sorry as I had drove 20 miles to view. Really is not on. And whilst the young man was dealing with us his boss was very rude to him because he didn't answer the phone whilst dealing with me, the bike is still advertised the same and has not been changed. So don't… Read Full Review

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★☆☆☆☆

“ignorant and rude”

Written on: 29/09/2015 by tzWallace57 (1 review written)

I could not believe the blunt rude way the salesman spoke to me. I walked out and will not be going back… Read Full Review

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★★★★★

“Great Company, great bikes”

Written on: 14/09/2015 by 382MacGregor (1 review written)

Forget bikes. If I am parting with thousands I need a dealer with integrity. Having visited EMS from Scotland to buy my Blackbird my overall sense is of a company with both integrity and focus. The quality of the bikes speaks of a very careful buying policy and the PDI done on my Blackbird resulted in a front tyre change due to dynamic imbalance. As a very sceptical buyer I was extremely impressed by the courtesy and competence at EMS. Given my experience I can strongly recommend them… Read Full Review

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★★★★★

“ Brilliant company to deal with as I was offered a...”

Written on: 08/08/2015

Brilliant company to deal with as I was offered a great deal on my new MT09. I was also given a 2 year Yamaha warranty and the bike was safely delivered to Scotland at a great rate. Will definitely recommend you guys. Thanks to all the staff there. Russell Scotland … Read Full Review

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★★★★★

“Just brilliant!”

Written on: 11/06/2014 by Stevehats (1 review written)

Bought a Yamaha r1 over the phone from ems in derby last week. I saw it on their bike trader website and it looked really clean in all the pics. Wanted it delivered to Daventry, they quickly arranged it and it was delivered on the day they said. Brilliant sales team handled the transaction smoothly from start to finish and gave me a brill p/x price on my old suzuki too!! Bike is perfect! Thank to the team at ems Steve… Read Full Review

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★★☆☆☆

“Very poor after sales service”

Written on: 20/05/2014 by Alvec1 (1 review written)

I bought a 2003 deauville, in February 2014 and the staff could not have been more helpful. Three days after the warranty had expired the bike developed a serious fault. RAC diagnosed head gasket failure. Called to ask for advice 'manager' was rude and obnoxious, rubbishing report by RAC, and commenting that if I wasn't able to get the bike to them then. I should stop calling them. Overall an example of unbelievably bad customer service. If indeed it is a head gasket failure then they have… Read Full Review

Richard.phillip1's Response to Alvec1's Review

Written on: 02/06/2014

same here m8 fine when they what your money after sales is very poor

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★★★★★

“Simply great”

Written on: 25/03/2014 by 12cjwalls (1 review written)

After popping up for a quick look. I soon found a great deal on a gsr 750. Which I simply had to have. I asked the young sales chap a few q's about the bike. I soon put a holding deposit to secure the bike. Explained that I would need to sell my er6n before i purchased this one. He said yes that wouldn't be a problem. Sold my bike 3weeks later then I rang up said I'm ready and within 4 hours the bike was ready for collection. Just simply great service would recommend and use again. I would… Read Full Review

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