NOT GOOD ENOUGH you should look after your customers

Halifax Mortgage
★★☆☆☆
2.0
28.0% of users recommend this
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Misaeld203's review of Halifax Mortgage

“NOT GOOD ENOUGH you should look after your customers”

★☆☆☆☆

written by Misaeld203 on 10/09/2014

Having been Halifax customers for years, me and my wife have just come out of a bad 10 year Fixed Mortgage deal hoping to get a better deal when eventually getting through on the phone (had no choice but to use phone as they dont bother seeing existing customers in Branch) we were put through a grilling and Forensic check on all outgoings, we have never missed any Payments or missed a beat on any outstanding debts in fact we have scored the highest Credit Rating you can have yet the Halifax refused to put us on the best deal they could offer to us with young children it would have been a £200.00 saving a month the rate they give us saves us £100.00 our house is valued at £260,000 and the Mortgage we owe is £108,000 so we have around £152,000 equity in our house, we would like to extend or move but our Friends at Halifax have made us prisoners to our Mortgage looking around to get out of being with the Halifax then Close accounts and will tell other family members to do so,we are low risk borrowers Halifax you are a disgrace and you will loose customers.

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