Terrible delays from HSBC to offer mortgages - Stay away

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HSBC Mortgage https://mortgages.hsbc.co.uk
★☆☆☆☆
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12.0% of users recommend this

JaelynnMilne's review of HSBC Mortgage https://mortgages.hsbc.co.uk

“Terrible delays from HSBC to offer mortgages - Stay away”

★☆☆☆☆

written by JaelynnMilne on 25/05/2017

We recently applied for HSBC mortgage in 1st week of April 2017 and we applied for 1 day decision mortgage. We had all our papers and documents they had required but i am still waiting till today 25th May 2017 to here a decision from the bank.

The property we were buying has now been put back on the market. The owners could not wait any longer for us as they dont trust if we will be able to secure a mortgage as its getting delayed so long.

We should have gone to other provider. We made a mistake to of going to HSBC. The whole experience has been a nightmare. When you call to find out updates from the bank you will always here some excuse or that it is under process. Nobody is able to give you exactly what the current status is.

We have to start our home search again as the owners have put back their property on the market. It is frustrating to know that a reputed bank like HSBC can advertise that they give you decision in 1 day and delay it so long. They are fooling people.

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