Worst experience ever

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HSBC Mortgage https://mortgages.hsbc.co.uk
★☆☆☆☆
1.4
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samanthafoster's review of HSBC Mortgage https://mortgages.hsbc.co.uk

“Worst experience ever ”

★☆☆☆☆

written by samanthafoster on 29/01/2018

Tried to remortgage through HSBC, jumped through hoops to give them evidence they required calling different departments having a valuation and even though we were given an agreement in principle I was told that there would have been no way they could help us form the start. So basically I have wasted 2 weeks of my life and spoke to every department in HSBC but no-one bothered to tell me as only 1 department are able to advise that although the internet application accepts the figures and gives an agreement in principle they won't even look at the mortgage.

What a waste of time!!!! Why have an internet application that is not fit for purpose

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