New Homes Mortgage Helpline Reviews - www.thenewhomesgroup.co.uk

★★★★☆
4.3 / 5
86% of users recommend this
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New Homes Mortgage Helpline - www.thenewhomesgroup.co.uk

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Latest Reviews

★★★★☆

“Great Service Quick And Fast ”

Written on: 20/11/2017 by Arun4mortgage (1 review written)

Though they charge you £299, the service was very good and straightforward and things arranged by both the ladies I dealt with were very quick and give you a peace of mind. I received my offer quickly than expected and the overall service was very good. Thinking of going as a full time member. … Read Full Review

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★★★★★

“Excellent Service and professionalism ”

Written on: 17/11/2017 by Havyan (1 review written)

We cannot thank Georgina Major enough for her excellent and excellent advice and assistance during our mortgage application. The service and professionalism we received from Georgina has far exceeded our expectations. I have to say that Georgina Major and Hyat Alam and the entire team have been superb, very pleasant and professional. Both advisors really worked hard to find our mortgage and a decent rate. Georgina has been brilliant, very thorough in her communications, and prompt response to… Read Full Review

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★★★★★

“A true godsend!”

Written on: 15/11/2017 by joequinlan (1 review written)

We were instructed to use New Homes by our seller/developer to gain our agreement in principle and I am incredibly glad we did. From the moment you call them, their friendly team based in Essex are there to talk you through the process, explain things to you and answer any questions or concerns you have. They take the entire weight of trying to find a lender off your shoulders and complete all of the paperwork for you whilst liaising with the solicitor, lender, developer and all parties… Read Full Review

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★★★★★

“Very helpful”

Written on: 15/11/2017 by RubiMcMahan457 (1 review written)

Me and my girlfriend was buying our first home together. The team made the transition stress free and were always available to discuss any issues we had. Very happy with the service and would recommend them to anyone in the same situation… Read Full Review

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★★★★★

“Pleassure to deal with. ”

Written on: 12/11/2017

Me and my partner as first time buyers where put onto the new homes group from a member of staff on a new building site we was looking to buy our house. After viewing a house on the site from reserving our house and negotiating a deal. We then dealt with the new homes group going through our pre application process to sorting a mortgage advisor coming to our house which was fantastic. Our advisor then went through all the details which we where happy to proceed. They where in constant touch… Read Full Review

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★★★★★

“Mortgage Support”

Written on: 10/11/2017 by Alain2017 (1 review written)

I had an initial mortgage application that was turned down because of a minor technical issue. However, when I re-applied I was successful and the advice and support provided by the person I dealt with and her team was second to none- It was friendly, helpful, informative and on point and made the process much less stressful than it could have been. The person I dealt with epitomised the height of customer service excellence and I wish all future applicants to receive the same level of… Read Full Review

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★★★★★

“Great mortgage advice”

Written on: 09/11/2017 by Armstronghc437 (1 review written)

The person I dealt with brokered our mortgage deal and he was superb, very helpful, knowledgeable and thorough. We would highly recommend… Read Full Review

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★★★★★

“First class service”

Written on: 09/11/2017 by Staffs80 (1 review written)

We had never heard of The New Homes Group and were put in contact with us through an assisted move scheme on the sellers side. I have to say that from the mortgage advisor and the team our experience has been first class. The advisor worked with us to find our mortgage and sourced a fantastic rate and the other person I dealt with has been brilliant in her communications, friendly nature and swift responses to emails. I can’t recommend The New Homes Group enough… Read Full Review

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★★★★★

“Excellent Customer Service / Professionalism”

Written on: 09/11/2017 by Smithy_88 (1 review written)

I recently applied for a mortgage with the new homes group. I was dubious about paying for something that I thought I could do myself, but after listening to what the NHG could help me with, I was more than happy to speak to them. I signed up to the application where you can have lifetime access to new mortgage applications. As a first time buyer I was unsure about the best rates and what mortgage to go for. My mortgage adviser came round to the house and stayed till I understood everything… Read Full Review

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★★★★★

“Excellent service ”

Written on: 08/11/2017 by Ritchie35 (1 review written)

I would highly recommend the Newhomes group . They are great professionals… Read Full Review

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★★★★★

“Effortless!”

Written on: 07/11/2017 by MartinPontefract (1 review written)

What can I say? I was offered the services of the New Homes Mortgage Helpline by the builders of the house I intended to buy. I was initially sceptical of being pushed to a specific broker, however I couldn't have been more wrong. From the first contact with a gentleman through a consultation with a lady, updates of the process with another person and the assistance of someone else, the whole experience was indeed effortless. As everyone purchasing a house understands, the entire process can be… Read Full Review

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★★★★★

“Mortgage”

Written on: 06/11/2017 by Sapper1610 (1 review written)

From start to finish this process has been seem less. With friendly staff on.the phone taking away the stress of all the paperwork We have been kept informed of our application all through the process with regular updates. I would strongly recommend this approach to all going through the buying process… Read Full Review

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★★★★★

“Brilliant service, 5*”

Written on: 03/11/2017 by KRAM2462 (1 review written)

We used these people to buy our home and our contact there was absolutely brilliant. We were informed of the whole process and was contacted as soon as any documents or agreements came through. I recommend them highly, especially the person I dealt with, and they were a pleasure to work with… Read Full Review

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★★★★★

“Brilliant service. Kept me in the loop at al times ....”

Written on: 03/11/2017

Brilliant service. Kept me in the loop at al times . When things changed they were on the ball immediately. Really friendly bunch of guys and girls Can’t fault the team I dealt with Would highly recommend them to my friends Brilliant … Read Full Review

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★★★★★

“Great service and friendly advisor ”

Written on: 01/11/2017 by mlowe70 (1 review written)

We had a very good experience with the new homes group and found our advisor to be very informative and helpful, keeping us up to date throughout the whole process… Read Full Review

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★★★★★

“New build mortgage with help to buy”

Written on: 31/10/2017 by 6Ballard (1 review written)

I was looking to buy a new build using the help to buy scheme. New homes were really helpful right from the first phone call. Each step was dealt with quickly and smoothly. I had a mortgage advisor come to my house to complete the application and he was on time and explained everything to me. Then I was constantly kept up to date by the team at their head office so much so that I never had to call them to see where things were up to. Today I got my mortgage offer and again got a call straight… Read Full Review

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★★★★★

“New Mortgage Application”

Written on: 30/10/2017 by helenblackmore (1 review written)

I have just received a mortgage offer through NHMH and I am very impressed with their service from start to finish. My emails/phone calls were answered within the hour and the customer service from both the advisor and administrator was fantastic. They kept me updated with the application every step of the way and from application to full offer, the process only took 6 days!! Thank you, so refreshing to have such good service… Read Full Review

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★★★★★

“Fantastic, professional ”

Written on: 30/10/2017 by booker2002 (1 review written)

Buying a house isn't always easy. I have now used New Homes twice - they take everything into consideration. From my original first phone call to get a mortgage agreement in principal, to mortgage offer their services are second to none. They have great advisor's who have all the information and best mortgage rates available. Most importantly they always keep in touch with you throughout the whole process. Constant phone calls to give you complete peace of mind. I would recommend the helpline… Read Full Review

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★★★★★

“Makes buying a house easy”

Written on: 24/10/2017 by Jimenezge445 (1 review written)

This was my first buy and I didn’t know where to start. New homes mortgage basically explained everything in simple terms and made it easy to understand. They were very helpful and knowledgeable. I could contact them any time for updates, although I rarely needed to do this as they contact me as soon as they had updates either by email or telephone. I was approved my mortgage quickly with no hassle. My advisor knew her stuff, as she prepared me to get all my paperwork in place, so the… Read Full Review

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★★★★★

“Couldn’t have done it without them!!”

Written on: 24/10/2017 by rachiesaunders93 (1 review written)

Myself and my partner applied for a mortgage in February 2017 which was a big risk as my partner had adverse credit & we had both started new jobs so we’re both on probation. Our FA was on hand every step of the way and was so reassuring. Because of our situation we had to obtain a lot of extra documentation to supply to the bank & our FA was very good at keeping us constantly updated and responded to all our queries quickly. Unfortunately our mortgage was declined however our FA provided us… Read Full Review

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