New Homes Mortgage Helpline Reviews - www.thenewhomesgroup.co.uk

★★★★☆
4.4 / 5
88% of users recommend this
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New Homes Mortgage Helpline - www.thenewhomesgroup.co.uk

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Latest Reviews

★★★★★

“Great service! ”

Written on: 17/01/2018 by BroganWatson (1 review written)

The process from start to finish has been great! So helpful and Georgina has been so happy to help and explained everything to me in further detail when I needed questions answering. Thank you so much in helping me get my dream home!… Read Full Review

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★★★★★

“Brilliant service !”

Written on: 16/01/2018 by Bigdan007 (1 review written)

Can't recommend these guys enoughnew homes came to our house to go through the initial application, they found us a great deal with a very good interest rate! After we got our AIP the person I dealt with then started to deal with our case, she was excellent , any info was passed onto us immediately and anything that the lender wanted I.e. documents etc, she informed us and passed it straight onto the lender. We basically didn't have much to do as new homes did it for us ! Also very well priced… Read Full Review

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★★★★★

“Great service! ”

Written on: 15/01/2018 by nathanbowker (1 review written)

The process from start to finish has been great! So helpful and Georgina has been so happy to help and explained everything to me in further detail when I needed questions answering. Thank you so much in helping me get my dream home! Would definitely recommend using this company to help you make the buying process so much simpler when you already have enough to juggle with work also! Thanks again everyone who helped me at new homes!… Read Full Review

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★★★★★

“Amazing service”

Written on: 15/01/2018 by r1chdb3ntly (1 review written)

In what turned out to be a lengthy, complicated and often frustrating process, New homes were our rock during the house-buying process. They were informative, helpful and always went over and above our expectations, including late-night phone calls and emails! Our New Homes mortgage advisor was by far and away the most helpful and reliable person of the numerous people we came across in the process. Nothing was too much trouble, and the service came with a strong feeling that they really care… Read Full Review

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★★★★☆

“Easy process so far”

Written on: 13/01/2018

NHMH have been very helpful and everyone I have spoken to has been friendly. Updated throughout the process and able to answer any questions I had. Moved through various departments at each stage but have had a main contact for each one and are very responsive. The only negative I can think of is I did phone up one day early on in the process with a question only to be told I had called the wrong department and when asked which department I should speak to they did not know. On the whole… Read Full Review

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★★★★☆

“Good customer service ”

Written on: 13/01/2018 by ChrisBee27 (1 review written)

My contact person was very helpful and kept in contact with me regularly. Although sometimes it was difficult to call back directly during the day. They progressed my mortgage application efficiently and without encountering any difficulties. Overall I had a good experience with the NHG mortgage helpline … Read Full Review

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★★★★★

“Really Pleased”

Written on: 04/01/2018 by al_stimpson (1 review written)

The New Homes Mortgage have been so helpful and friendly throughout this process. This is our first home purchase so I've really appreciated their quick responses to emails. They've found us a great mortgage and kept us informed throughout the whole thing. Would highly recommend!… Read Full Review

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★★★★★

“Ke”

Written on: 03/01/2018 by VinnieCano (1 review written)

People buy from people and the person I dealt with has been effective, efficient and a pleasure to deal with. He turned around a last minute amendment to my mortgage in no time at all. I would highly recommend him. Thanks to the person I dealt with… Read Full Review

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★★★★★

“Brilliant service ”

Written on: 28/12/2017 by Katiefrancesca (1 review written)

The team were fantastic. As first time mortgage applicants we were very nervous and unsure of what to expect but the team kept us updated at every stage and were very reassuring. The messages we got when we were accepted were lovely too congratulating us and making us feel happy about the whole process. Would highly recommend… Read Full Review

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★★★★★

“Very fast and great service provided! ”

Written on: 24/12/2017 by Tierney289 (1 review written)

They were great, always keep you informed from the first meeting to getting offered a mortgage was 1 week! They person dealing with me always phoned me every step of the way and kept me updated as to what was going on always very friendly and would answer any questions I had!!… Read Full Review

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★★★★★

“Very helpful ”

Written on: 22/12/2017 by Reard100 (1 review written)

Nhmh have been very helpful in arranging my first mortgage from the start in helping calculate my affordability to helping find best provider and answering my questions throughout. Even when my completion date was delayed and my offer expired they were great in helping reapply and be the go between. All in all very satisfied with the service… Read Full Review

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★★★★★

“Clear and Helpful”

Written on: 22/12/2017 by EliGraves (1 review written)

So far we have had a good experience with NHMH. We were initially put in contact with an advisor who gathered basic information on us to allow them to recommend the best mortgage. After this we had a sit down meeting organised at our home, every aspect was thoroughly explained to us as well as the selected mortgage and why. Once selecting the morgage and any insurance we thought necessary NHMH dealt with the mortgage application and guidied us through each step. The whole process has been very… Read Full Review

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★★★★★

“Great service all round.”

Written on: 21/12/2017 by Fordy316 (1 review written)

From the initial phone call, to meeting with our mortgage advisor, to getting our mortgage offer the service has been fantastic. The team have taken all the worry out of purchasing our new home. Always someone available to answer a question no matter how silly or small the problem. We have found the New Homes Helpline, the team really professional and helpful throughout our journey. Thank you Simon & Gayle… Read Full Review

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★★★★★

“Really quick and informative ”

Written on: 19/12/2017 by Carl89 (1 review written)

Team were great they kept me up to date with every step. They returned every call and I didn't have to chase them once. The person I dealt with was friendly on the phone and the other person I dealt with was very knowledgeable. From 1st meeting to offer was only 2 weeks. Thank you!… Read Full Review

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★★★★☆

“Excellent and well organised service”

Written on: 18/12/2017 by SallyB07 (1 review written)

Great, speedy service. Our FA  was really helpful and stretched his search to get us the best deal for us. The person I dealt with at NHG then liaised with us throughout the process updating me and it all got accepted and approved very quickly. A matter of days and it was all sorted. Thank you all so much and I will definitely recommend your company. It took a particular stress out of a stressful situation… Read Full Review

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★★★★★

“Excellent, efficient and unexpected service!”

Written on: 15/12/2017 by RooBoo100 (1 review written)

I was amazed by the service I got. I expected to be chasing it up all of the time and worrying about deadlines but they took the stress out of the whole process and updated me regularly to let me know what was happening. The person who dealt with our case was professional, friendly and left clear messages about what was happening. I can’t get over how quick and efficient it has all been which is a refreshing change!… Read Full Review

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★★★★★

“Great service”

Written on: 15/12/2017 by Defence100 (1 review written)

Very impressed with the service, made everything as straight forward and stress free as possible. Was kept up to date throughout the whole process and were very quick to respond to queries etc. Overall very happy with the service and would use again and recommend to friends and family… Read Full Review

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★★★★★

“Smooth knowledgable friendly ”

Written on: 15/12/2017 by Woodwn394 (1 review written)

I dealt with two advsiors, throughout the process they have been very friendly explained the services they offer and given me tbe best deal in the market place, because i work full time they all kept in regular contact via email explaining things which i found convenient i will highly reccomend to friends and family… Read Full Review

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★★★★★

“Very good service!”

Written on: 13/12/2017 by tqDrake390 (1 review written)

The service provided was brilliant from start to receiving our mortgage offer. The team were really helpful in helping explain all of the processes to us, especially with us being first time buyers. They kept us updated throughout and ensured we knew what we needed to do to help the process along. Everything was processed smoothly and we felt very confident that they were looking after us to the best of their ability. It was also really comforting to have a specific contact who dealt with our… Read Full Review

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★★★★★

“Fantastic”

Written on: 13/12/2017 by LFB2017 (1 review written)

I never planned on using new homes at first as i had a mortgage advisor ready. I am so glad i got in touch with them, from day one they made it seem possible, no sooner had i got in touch with them i was sat down with a mortgage advisor and there in black and white was an offer. Can't thank them enough for all the work they have done for me, from speaking to the lovely ladies on the phone and keeping in touch with them throughout the whole process, to dealing with the mortgage advisor i… Read Full Review

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