New Homes Mortgage Helpline Reviews - www.thenewhomesgroup.co.uk

★★★★★
4.6 / 5
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New Homes Mortgage Helpline - www.thenewhomesgroup.co.uk

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Latest Reviews

★★★★★

“Helpful team!”

Written on: 19/06/2018 by Sibanda (1 review written)

We honestly can’t thank the team enough. They were so helpful and efficient from the beginning and I don’t know if we could have done this with any other company. The service was 10/10 and I would 100% recommend the new homes group to anyone trying to get a mortgage. Their expertise is the reason we’ve been able to do it successfully. Once again, thank you so much!! … Read Full Review

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★★★★★

“Experienced and reliable”

Written on: 15/06/2018 by arturo.herrera (1 review written)

I was completely clueless about the process to follow to get a mortgage but their advisers explained everything in plain English. Fantastic assistance and support. I was kept updated about my application all the time. I'm very happy with their service… Read Full Review

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★★★★★

“Excellent service”

Written on: 12/06/2018 by 157Koenig (1 review written)

Every person within New Homes Group who I interacted with understood their role, very supportive and keen to go an extra mile to put a smile on my face. I shall definitely use your service again. Brilliant team. Excellent support. Keep it up guys… Read Full Review

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★★★★☆

“Part ex - New build move”

Written on: 12/06/2018 by movingonupwooo (1 review written)

The process has been handled really well, from the initial point of contact, to meeting with the broker and liaising with our case handler. The communications and updates have been great and let us feel a little more relaxed. The only thing I could think of as a negative is the upfront fee for the broker, this should be explained when booking in the appointment. Any thanks to all the staff at NHG that have dealt professionally with our case… Read Full Review

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★★★★☆

“Very helpful and would recommend! ”

Written on: 12/06/2018 by RLHolgate (1 review written)

As first time buyers, New Homes were great in providing clarity on what our next steps would be after putting the reservation fee down. We were promptly contacted to book our first meeting with the mortgage adviser and any queries we had throughout the whole process were answered quickly. The initial meeting was extremely lengthy however we left feeling fully informed about the process. Overall using New Homes was very beneficial for us especially as it can be confusing and stressful for new… Read Full Review

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★★★★★

“Expert Mortgage Broker”

Written on: 11/06/2018 by cnHeath71 (1 review written)

Being a first time buyer, everything about the process can bring numerous questions. The personnel at The New Homes Group answered all my questions professionally and in a timely manner. My case administrator was very efficient with her communication and precise answers. She fixed a house meeting with the Mortgage and Protection Adviser who in turn was very proficient. All in all, impressed. Thanks… Read Full Review

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★★★★★

“Very happy with their services”

Written on: 08/06/2018 by ramisD (1 review written)

I am glade i came across the New Homes Group, I got all the help and support needed and they kept in touch during the entire phase. I would highly recommend they to anyone especially if you are 1st time buyer or don't know much about the process and just want to get your home… Read Full Review

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★★★★★

“Help to sell and buy our new home. ”

Written on: 04/06/2018 by Sutherland411 (1 review written)

The service and advice given by this team was excellent . Good communication from the start. Very prompt with answers to our questions. We were given clear guidance and easy to follow guidance. We would recommend this service to anyone requiring help buying or selling . We normally like face to face contact but email and contact by telephone was quicker . The same person handled your case so it felt very personal. The staff were friendly and knowledgeable about what they were doing. We are not… Read Full Review

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★★★★★

“Excellent communication and effort”

Written on: 02/06/2018 by Dashcroft94 (1 review written)

The mortgage advisor I met with was very friendly, and took into account all factors I considered important when the advisor recommended the mortgage I ended up pursuing. Once my mortgage was chosen, my day to day contact for my application was extremely communicative, even when there was no news I was updated with where progress was up to and when another update was expected. I would definitely recommend to anyone else buying a new build property… Read Full Review

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★★★★☆

“Help with our new home”

Written on: 02/06/2018 by JoeThompson12 (1 review written)

We were put in contact with New Homes by our house developer and we couldn’t be happier with the service we received. We first met the person I dealt with, when she came to our home and gave us all the information required. We were never pressured into making a decision, we felt the decision was always in our hands but we were happy with the information we were getting from her and decided to sign up to the mortgage on the day. We were then given another person as our main point of contact… Read Full Review

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★★★★★

“Excellent Service and highly professionals!”

Written on: 01/06/2018 by megmalu (1 review written)

As first time buyers, our experienced with our mortgage application is less stressful than we thought. All those who helped us all throughout this process are all very professionals, and highly skilled. Me and my husband are so grateful with the excellent service and professionalism. What they have done for us is highly appreciated!!! A special thanks to all the people I dealt with Without your helped this mortgage application will never be successful. Your great effort is highly appreciated… Read Full Review

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★★★★★

“Getting us over the line!”

Written on: 31/05/2018 by josthompson (1 review written)

The team we’ve dealt with at The New Homes Mortgage Group could not have done more on our journey to getting a mortgage. We were somewhat novices going into the process and the person I dealt with provided us with the expertise to make the best decision for our circumstances. We then were handed over to a lady who has been a knight in shining armour, a technical blimp at the mortgage lender was discovered by her and rectified. Her tenacity and perseverance ensured we overcame the lengthy… Read Full Review

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★★★★★

“Turns the Unkown in to a reality”

Written on: 31/05/2018 by jdHolden107 (1 review written)

When we started the process of buying a house, we were referred to New Homes Group and were dubious about leaving the whole process to a company! But now we wouldn’t look back, New Homes Group have made the experience smooth. From meeting with the person I dealt with at home to having another person guiding us through the whole process and giving an update every 2 days. Honestly have made our dream become a reality during what could’ve been a really stressful time we have been relaxed… Read Full Review

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★★★★★

“Great service”

Written on: 29/05/2018 by Sawyernr2 (1 review written)

New Homes Group, have been very diligent about pushing our lender to action our application and very efficient and proactive at letting us know of any developments and news. The lender was very slow at processing our application and then decided to change their conveyancer mid-flight but NHG dealt with this in a calm and professional manner. The only small criticism that I would have is that, sometimes it was difficult to get hold of our adviser. Having said that, the phone was always… Read Full Review

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★★★★★

“Amazing Service”

Written on: 29/05/2018 by MiaMor1998 (1 review written)

From the start to the finish, the level of service has been nothing short of amazing. Our broker traveled from Nottingham down to us on a Friday evening and did not look at his watch once. He was empathetic to my situation and not in the slightest bit judgemental (I have had a few credit blips), when he left we were left in no doubt that both our Help to Buy and Mortgage application was in the best possible hands. And we were proved right, we received regular update calls from the team in the… Read Full Review

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★★★★★

“Excellent Service All through”

Written on: 29/05/2018 by CHRISTCENT (1 review written)

It will be an understatement to say the service from TNHG is excellent.I am a first time buyer,the service from the first call to the person I dealt with to advise from another person and my point of contact during the process-Amy who provide regular update to keep me reassured;relax and answered all questions.I say a big THANK YOU to all.The whole team has been fantastic and I will gladly recommend TNHG to friends and family… Read Full Review

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★★★★★

“Made our dream a reality!”

Written on: 27/05/2018 by Collins477 (1 review written)

We were first time buyers and after a week of struggling to find a good mortgage deal appropriate for help to buy applications we gave up and turned to the new homes group. They were recommended by the house builders and so we got in contact. Our local point of contact came to our house and talked us through absolutely anything we could have possibly wanted to know about our options. He was absolutely fantastic and made us feel so at ease throughout the whole thing! Following this we felt like… Read Full Review

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★★★★★

“The person I dealt with has been so helpful through...”

Written on: 25/05/2018 by LisaT27 (1 review written)

The person I dealt with has been so helpful through this process. She gave me very regular updates to keep us relaxed and know that the process was in good hands. She is very on the ball, reliable and friendly. Thanks for making the process so stress-free for us :) Regards, … Read Full Review

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★★★★★

“Really went the extra mile!!”

Written on: 24/05/2018 by JennaHalsey430 (1 review written)

The TNHG team were fantastic throughout the whole process of applying for and obtaining our mortgage. We had no idea just how complicated applying for a mortgage can be these days and initially we thought we could simply do this ourselves. After a week of phones calls and questions we struggled to answer we turned to the specialists. They picked up the baton and walked us through every step. Our application was not straightforward and our appointed mortgage adviser / case owner were always on… Read Full Review

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★★★★★

“EXCELLENT AND FRIENDLY HELP”

Written on: 24/05/2018 by Chloeandcallum (1 review written)

We are first time buyers and was reccomended to use new homes group from our house developers. Being first time buyers we had a lot of questions and wasnt to sure on the processes of getting a mortgage however Georgina was our point of contact and from day 1 she was brilliant always kept us up to date and always had time to answer our questions! I would recommend using this service to friends and family as they made the process a lot smoother and was always a phone call or email away if needed!… Read Full Review

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