New Homes Mortgage Helpline Reviews - www.thenewhomesgroup.co.uk

★★★★★
4.5 / 5
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New Homes Mortgage Helpline - www.thenewhomesgroup.co.uk

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Latest Reviews

★★★★★

“Amazing service and highly recommended ”

Written on: 25/04/2018 by NickCC88 (1 review written)

Have been working with New Homes Group over the past few months and to say the service is amazing would be a complete understatement to the indivulas handling our application and NHG as an organisation. Throughout the application process they have kept me informed of every single step and no question has been too much trouble for them. Had an AIP in place and when my mortgage advisor came out to visit me they even were able to save us more money on the mortgage. The service provided to us has… Read Full Review

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★★★★☆

“Initial meeting was informative although did feel...”

Written on: 22/04/2018 by j.doyle1991 (1 review written)

Initial meeting was informative although did feel there was a lot of focus on the different insurance policies that could be purchased and felt a little pressurised by this. Mortgage advisor was quite defensive when asked about the commission. They did have a good understanding of the help to buy scheme and were patient in explaining all the sections of this to me. Since then the process has been smooth and all email correspondence has been efficient with very timely and helpful responses. I… Read Full Review

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★★★★★

“Great Company Great Service ”

Written on: 21/04/2018 by JayceeFitzpatrick (1 review written)

Through out my application process NewHomes offered me great service. I have met with the advisor she was really knowledgable and know what is best to meet my requirements. I would also say the whole team dealt my case with complete commitment and kept me uptodate throughout the whole process. I would 100% recommend NewHomes for quick and best service… Read Full Review

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★★★★★

“Tenacious, Helpful & Highly Recommended”

Written on: 16/04/2018 by MrMattH76 (1 review written)

I'm really grateful to New Homes for helping me find my first mortgage. They were appreciative & supportive of my circumstances & helped me considerably to find a mortgage that best suited me. The time taken to explain in detail what was happening & what the next steps were made it so much easier as someone doing this for the first time. Special thanks to the two lovely people who dealt with my case, their 'don't give up attitude' was infectious & I'd highly recommend them to others… Read Full Review

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★★★★★

“So helpful”

Written on: 11/04/2018 by AmyJamie (1 review written)

Very very pleased with the service provided. Me and my partner had no knowledge at all about buying our first property and new homes explained everything in detail to us. I would highly recommend their service to anyone. A special thanks to the person I dealt with who has been extremely helpful and offering updates on our case file every 2-3 days. Thank you !!!… Read Full Review

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★★★★★

“Highest quality service”

Written on: 10/04/2018

This was a very thorough service, tailored to our, quite complicated, situation, from initial discussion through to final outcome. The team were very professional, always calm and polite, always following up on issues and checking back with us frequently. We used up much of the team's time, we suspect, but were always greeted with helpful advice, given in a very supportive and friendly way. We have no issues to report on whatsoever. Thank you to New Homes Group, we are very grateful… Read Full Review

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★★★★★

“Brilliant Help”

Written on: 09/04/2018 by Anandhan (1 review written)

I have no knowledge about new home buying. These people helped me lot and made this as success. Thanks to everyone who involved this. Definitely I would recommend them… Read Full Review

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★★★★★

“Fantastic company! ”

Written on: 09/04/2018 by Zzbethanyfoster (1 review written)

Can’t praise New Homes Group enough, everyone we have dealt with has been amazing. They have been fantastic and nothing has been too much trouble. They have been so helpful and quick at getting everything sorted for us, and have explained the process step by step. She has kept us up to date with every step of our mortgage application and added a real personal touch congratulating us when our mortgage offer was issued. Could not of asked for a better company to have helped me purchase my… Read Full Review

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★★★★★

“Guiding, Caring, Friendly”

Written on: 05/04/2018 by Anahi228 (1 review written)

New Home mortgage has been very helpful at every step in procuring mortgage. At times they had gone into explanation of minutest of details and had to solve so many queries but they tackled them all so patiently and satisfactorily. Buying a first property in a foreign country was so taxing for us as new rules and regulations were on cards but officials of the mortgage company continuously supported us with positivity. They helped us get the best of the deals and proved to be a company that I… Read Full Review

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★★★★★

“Top level service”

Written on: 04/04/2018 by ALannin3 (1 review written)

From my first contact to getting our mortgage offer the New Homes group have been fantastic. Friendly and helpful service. Everything was made clear in terms of the service and timeline, communication along the way was top notch. I would highly recommend… Read Full Review

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★★★★★

“Made everything so easy”

Written on: 03/04/2018 by owenlane (1 review written)

I always imagined buying a house was going to be such a headache, but everything was made so simple by using New Homes Mortgage Helpline. From the initial calls, the consultation in the comfort of my own home, to the support afterwards - everyone was brilliant. I was kept in the loop at every point, and feel like I was given good advice. They took care of literally everything, I was so surprised by the lack of work I actually had to do! It's all moved along so quickly as well. I paid for… Read Full Review

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★★★★★

“Excellent service, highly recommended!”

Written on: 03/04/2018

Applying for a mortgage for the first time feels incredibly owerwhelming. Most first time buyers have very little knowledge about the whole process and find it daunting. New Homes Group team makes it easy and stress free, providing excellent advice and updates throughout, as well as making sure all the forms are filled out correctly. Essentially, they do all the hard work for you, so you can sleep easy knowing that everything is in perfect order. Really highly recommended!… Read Full Review

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★★★★★

“Quick easy and professional mortgage advice ”

Written on: 30/03/2018 by Rosemaryr189 (1 review written)

The service was excellent, i couldn’t recommend them highly enough , they asked me for the information which I provided before their appointment, they applied for the mortgage within 24hours of our appointment, the survey was done within 3 days and a full mortgage offer within a week of them contacting me ! Now that’s efficient! I had their contact details and complete reassurance from start to Finnish… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 29/03/2018 by mohsinghaffoor (1 review written)

Brilliant experience dealing with this company. Company contacts were amazing always keeping me informed of ths process on a regular basis. Very helpful staff who always answered my questions thoroughly and clearly. Got a very positive outcome. Especially my case handler. Highly recommended!… Read Full Review

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★★★★★

“Helpful and simple to understand”

Written on: 27/03/2018 by mattpeggram (1 review written)

Helpful service. Explained details as needed. Easy process, good communication. Our caseworker kept us constantly up to date with everything that was going on, couldn’t of asked for more… Read Full Review

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★★★★★

“Simple and stress free process”

Written on: 27/03/2018 by AandZ (1 review written)

I am a first time buyer so naturally I had a lot of questions and hardly any idea what to expect, However the brokers that dealt with me made sure I was always kept in the loop and answered all the questions and queries I had and made the whole experience stress free. I can't thank them enough for all there help throughout the process, I am not the type to leave reviews, but with the treatment I received in this case I made the exception. would 100% recommend New Homes Group… Read Full Review

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★★★★★

“Efficient, friendly and really good updates!”

Written on: 24/03/2018 by Neal16 (1 review written)

Great meeting with the adviser. Knew his stuff and made the process really easy. My admin support has been really excellent at keeping me posted all the way through the process. I have not had to call her once, she has always kept me informed every step of the way, even if she has not heard back from the lender she kept me assured she had everything under control. 5 stars to her! My mortgage offer came out yesterday, 3 weeks after my first contact with NHG. I used to advise on mortgages, and… Read Full Review

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★★★★★

“Our new home many thanks j”

Written on: 24/03/2018 by magwa64 (1 review written)

Fantastic service off these guys: to the person I dealt with, u are a star and to the other person I dealt with  thank u so much for regular updates it's been an absolute stress free application for our mortgage and this is down to u all we cannot praise u all enough. The person I dealt with  advised us to take the 2 yr fixed mortgage instead of 5 so he can search for another deal nearer the end of the 2 yrs to help us along as this is our first time buying and I have no dought at all he… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 23/03/2018 by werekof (1 review written)

I’ve had an fantastic experience with new mortgage helpline , from the mortgage broker to all the other staff involved in the process. I was regularly kept up to date on the progress of my mortgage application with the staff being very enthusiastic and very helpful. I like the fact that I was kept up to date on the various stages of the process, what to expect and what will be required of me **** I will highly recommend new mortgage helpline to my family and friends **** … Read Full Review

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★★★★★

“Fantastic Service ”

Written on: 22/03/2018 by Rachel.birks (1 review written)

If there was higher than 5 stars, I would give you higher! Fantastic service throughout especially from the two people I dealt with who have both been so helpful & patient & gone above & beyond to enable us to get our dream home. Thank you!… Read Full Review

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