New home thanks to New Homes

4.5 / 5
90.6% of users recommend this
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JDP16's review of New Homes Mortgage Helpline -


“New home thanks to New Homes”

Written on: 07/03/2018 by JDP16 (1 review written)

We have recently purchased our first family home, all thanks to the new homes group and our fantastic case worker!
We would highly recommend New Homes to anyone purchasing their first home. As a young couple we were very fearful of what to expect, we had heard that the process of getting a mortgage and buying a house is very stressful and takes a long time...this was certainly not the case for us!
Within days our caseworker came to our home to evaluate our financial situation and advise us on a mortgage based on his findings. Most importantly he gave us a greater understanding of the "Help to buy" scheme and reassured us he would look into anything that could possibly jeopardise our chance of getting a mortgage. We felt very well cared for.
His team were also very proactive and got in touch with us when ever they had a question or needed any further information. They were very patient and helpful when it came to forwarding on statements or personal information. They always explained what they were needed for and the next steps of the process.
At no point did we feel that we couldn't contact our case worker or his team if we had a question.
The whole experience has been very calm and at no point have we felt stressed. Most of the work carried out was by our fantastic case worker and his lovely team.
We cant wait to move into our new home.

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