Rip-off merchants. Dreadful service. A big lesson learnt

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ClaytonDunlap237's review of The Indicator Guys


“Rip-off merchants. Dreadful service. A big lesson learnt”

Written on: 29/07/2016 by ClaytonDunlap237 (1 review written)

Be very wary of buying anything from: The Indicator Guys; Zendicators; Dynamic Indicators. In fact, I suggest you don’t buy anything from them!! Whether run by whoever. I purchased a 3-in-1 package of DTO, HTS and Scalper of TiG back in mid-2015 for ~£800. He remotely installed their software on ShareScope and TradeStation for me, but DTO and HTS were never installed correctly. He then disappeared off the radar, rarely returning my emails and failing to correct the installation, even after agreeing a few dates to do so.

Then he told me that he had sold the company and I should contact someone else from Zendicators. He told me I had to pay £150 to get thing working with new software upgrade, even though original package was sold with a free lifetime support and upgrades. I initially refused, but eventually foolishly agreed to pay reduced £64 in May 2016, to get Zendicator’s new software installed on TradeStation and MT4. He immediately disappeared off the radar, even though he had offered a money return guarantee if I was not satisfied.

Rip-off merchants who take your money. Clearly legal action is needed against this (these) criminal(s).

Lessons learnt:

1. Do not pay money direct into personal accounts, even if discount is offered. Far better to pay through Paypal/Credit Card who can more help settle disputes

2. Do not trust any trading software unless it comes with a fully operational free trial period, min 14 days. If they aren’t willing to provide a free trial period, the software is probably no good anyway

3. Do not trust any trading software if you cannot freely download complete user manual in advance. What TiG provided was very lazy with minimal instruction, also too many pages spent on legal conditions

4. Do not buy any black-box trading system anyway. They will all fail eventually whatever, as markets are constantly changing

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