iUnlox - www.iunlox.co.uk

iUnlox - www.iunlox.co.uk
★★★★★
4.9
99.0% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

“Excelente servicio!”

★★★★★

written by Whalenaf298 on 19/03/2015

Buscaba un servicio en el cual pudiera hacer la liberación de mi equipo. emcontré Dr. Sim y todo el proceso fue muy claro y rápido. después de que mi pago se acreditó (que no fueron mas que instantes), alrededor de una hora después ya se había liberado mi equipo. estoy muy contento, y no dudaré en recomendarlos.

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“Great Service”

★★★★★

written by Skyler273 on 19/03/2015

Great service got my tmobile phone unlocked very prompt very fast company great to deal with

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“Perfect!”

★★★★★

written by Daniella306 on 12/05/2014

I paid on a Friday night. Got the answer on Monday asking for more details about the phone and network. After a short period of time I got confirmation of unlock which worked perfectly. Couldn't have been more perfect! Thank you! Cheers

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“Excellent service.”

★★★★★

written by Greeky85 on 21/03/2014

Even though I was told that the iPhone would take 20 days to get it unlocked, I was pleasantly surprised when I got an e-mail in less than a week after I submitted the unlock request. I put the new SIM in the phone and there it was - unlocked! Thanks guys for a superb service.

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“Fantastic customer service!”

★★★★★

written by DebbieSS on 19/03/2014

I was trying to get my AT&T iPhone unlocked but found it real tuff! Eventually I got to this site (iunlox) from google and they said they could do it. I had some problems making payment, but they emailed me and sorted everything out real quick. They got my iphone unlocked in 3 days which was pretty cool as they said 5 days. Thanx a bunch!

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“Mycket pålitligt företag”

★★★★★

written by DivoC on 19/03/2014

My girlfriend and I have bothed used this website to unlcok our iPhone's and both unlocks worked perfectly. Thank you to iUnlox for such a great service and unbeatable customer support. We will definately be using your services again should we need to unlock another iPhone in the future. 10 out of 10 from us :)

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“Be warey of cost, Ts & Cs and obstinate customer support”

★☆☆☆☆

written by jkpenfold on 19/03/2014

Firstly, I want to say that the service provided worked and with that I have no problem. My issue comes with the manner in which they sell the unlock service, as I feel the website has been set up in quite a sneaky way and I want to warn people of the financial perils that I fell into and the so called Customer Support I received. To give some background, I am based in the UK and this advice really only concerns other customers based in the EU. When you head to the pricelist you see a nice big reassuring logo saying “Price Match Promise”, what you may not see, or chose to look at, is the size 4 font terms and conditions, but I’ll come back to that later. As you scroll down the page you select your service, for me Orange in the UK at £114.99. You go through the order, paying the amount, only to receive a receipt email 2 minutes later saying you’ve paid £139.99! Bemused I contacted the Customer Support, who told me that it was subject to VAT. When I went back to the site, I had to scroll all the way to the bottom of the page (why someone would do this I don’t know) to find the BOTTOM line, where this is mentioned. Undeterred I contacted customer services again, as the cost with additional VAT was now more than I would have paid elsewhere and I wanted to trigger the “Price Match Promise”. However I was then informed that if I read the small print in that one, this could not be done retrospectively. But hang on; I only knew this was more expensive after I had paid for it? That’s worked out pretty well for them! Finally, I asked if I could have a receipt for the work done. Something simple with just a company letterhead and the cost including VAT, yet this was too much to ask. In the end I had to submit and left it, I couldn’t take the anguish of dealing with people who live in a World where the customer is always wrong. Get with the program people! You’re supposed to take care of customers, not screw them over in the fine print!

Iunlox's Response to jkpenfold's Review

Written on: 31/03/2014

We apologies if you were unable to navigate the site or found reads its contents difficult to understand.

We do our upmost to ensure the site is as clear and concise as we can make it and that the content is accurate.

With respect to your comments regarding VAT, we cannot change the law unfortunately. We do not display prices including VAT as it is only charged to European based customers, and the vast majority of our customers as US based and therefore not charged VAT.

Reply to this comment

Jkpenfold's reply to Iunlox's Comment

Written on: 31/03/2014

I was able to navigate your site perfectly well and my understanding is fine, but thanks for your concern on that.

My issue is that, I believe, you deliberately try and hide VAT at the bottom of the pricelist page. That way you find out about it after the purchase and your "money match promise" is then completely redundant as it's not retrospective.

With regards the VAT, I asked on 6 occasions for a VAT receipt, which is not much to ask.
You were not able to provide this.
As a company based in the UK, you would have thought that would have been fairly easy to provide.

In addition, the fact that you then tried to block this review tells me that you are fully aware of this and are trying to make sure others don't pick up on it.

Reply to this comment

Jizzlej's reply to Jkpenfold's Comment

Written on: 02/07/2014

You sound like a right pain in the ar$e mate. They unlocked your phone, get over it!

Reply to this comment

Jkpenfold's reply to Jizzlej's Comment

Written on: 02/07/2014

I'm not your mate.

Reply to this comment

Dazpoot's reply to Iunlox's Comment

Written on: 29/07/2014

You sound like customers services worst nightmare - someone that recieves what they wanted yet moans anyway!

Reply to this comment

Jkpenfold's reply to Dazpoot's Comment

Written on: 29/07/2014

You sound like you're a mate of the guy who runs it and are just putting up comments on that basis.

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Acostap's Response to jkpenfold's Review

Written on: 19/03/2015

It appears jkpenfold had a bad experience, but I have nothing but praise for this company. I could get O2 to unlock my phone for love nor money, but iUnlox did it in 4 days.

Reply to this comment
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“Fast, Inexpensive, Zero Problems.”

★★★★★

written by Eddie-JB on 29/01/2014

THE BEST AMONG THE REST! AT&T IPHONE 5S UNLOCKED YOU GUYS ARE THE BEST I CAN'T BELIEVE THIS WOW AMAZING.I WILL ALWAYS UNLOCK ALL MY PHONES WITH YOU GUYS MUCH RESPECT.

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“Cannot Fault”

★★★★★

written by PoppyDIddy on 09/01/2014

I am very please with this website as they unlocked an iphone i got from ebay and havent been able to use. The person that sold it to me didnt say it was locked and dissapeared off ebay after I got it :( iUnlox were not only able to tell me the network the phone was locked to but also unlocked it for me. I cannot thank them enough as I thought I was going to be stuck with nothing more than an expensive ipod. Thank you again :)

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“Very happy”

★★★★★

written by on 11/12/2013

I am really pleased with this company. Not only did they unlock my iPhone 5 from Orange, they did so in a faster time than they had quoted me. The phone is no unlocked an I am now able to use it with my O2 simcard.

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“Great attitude, fast turnaround.”

★★★★★

written by on 30/10/2013

They act as advertised, and even better, I mean they stay with you, until your task is solved. I was a bit cautious at first, of course, but not anymore. No doubt, they stand by their word and most definitely deliver. Keep up the great work guys.

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“My Experience Was Excellent!”

★★★★★

written by JerryWilliamson on 28/10/2013

Ordered an unlock for my iPhone 5 and got an excellent service from iUnlox. I would recommend this site to anyone who wants to use their locked phone with other providers. They are fast, reliable, responsible and very professional. Thank you guys, I will be using you to unlock my wife's phone later this week!

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“AMAZING!!!”

★★★★★

written by on 20/09/2013

I was very iffy about doing this because i believe most to be fake but i read a few reviews and thought stuff it. Its only $30 Australian so i decided to do it... within 8 hours my Telstra phone was unlocked to any network!!! Bloody amazing if you ask me.

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“Very professional service, highly recommended.”

★★★★★

written by on 11/09/2013

This service worked fine for my iPhone 4S which came from Korea originally. iUnlox was more expensive than another service I tried a couple of months back but they couldn't unlock my phone and refused to refund my money! Thankfully iUnlox got the job done. The service and support is very good and completing the process was simply a matter of following some very simple instructions. If you are not technically savvy (like me) I would definitely recommend this site as a hassle free, simple way to get your iPhone permanently unlocked. Great job, thank you for your support and of course, for unlocking my iPhone.

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“Fantastic”

★★★★★

written by on 02/09/2013

I incorrectly submitted an order to unlock an iPhone from AT&T (as it was the cheapest price) when my phone was locked to O2 in the UK. I didn't really understand how the system works and was trying to save myself some money. Anyway, the day after I ordered I got a call from these guys enquiring if I had made an error as the phone was locked to another network. After some discussion and explanation, we agreed to cancel the incorrect order and I ordered the right service this time. 5 days later my phone was unlocked and the refund for my first order was in my bank account. Top marks for customer support and top marks for the service offered. I am now using my iPhone on my Vodafone sim and it's working perfectly. Thanks a bunch.

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“Superb!”

★★★★★

written by on 24/08/2013

This guys are geniuses.....Woooohooooo....I am over the moon that my iPhone is unlocked. I was skeptical about making payment online to inunlox, I took my chances and I have no regrets.... Thanks guys....good job, I got my phone unlocked on the 7th day of making payment.... iunlox is real and are no frauds....

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“Very good service.”

★★★★★

written by on 22/05/2013

There worth every penny they do what they say and now my phones unlocked I could not have done it without them.

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“BEST SERVICE”

★★★★★

written by on 08/05/2013

I got this service unsure if it was going to actually work for me, it did work. It was very speedy and took about 24hrs it was unlocked. It was an AT&T and now works with Virgin Canada. Would recommend this site too anyone!!

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“It works!”

★★★★★

written by on 30/04/2013

I'm really happy to report that this website did exactly what they said they would, unlocked my iphone permanently :) It was all done in iTunes and I got a message to say it was officially unlocked from Apple. Really happy with the service, have already recommended.

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“Excelente!”

★★★★★

written by on 16/04/2013

la liberacion de mi iphone 4s no tardo mas de 8 hs y pude usar sin ningun problema mi iphone! es totalmente seguro usar IUNLOX.CO.UK ! excelente programa y muy sencillo! gracias!

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