I unlocked an iPhone 5 from EE network - it took 3 weeks, but it was successful. In the middle of the process I tried e-mailing and calling, but I had no reply. Luckily they came through and I can use the iPhone freely now.

Money taken but phone not unlocked and no response to e-mail and phone calls. 

This website deducted the money in my account then never received any answer from them. Also i called them but they did not reply me. The iphoneunlock website deducted £150.

- - Officialappleunlocks.co.uk - - also known as TheiPhoneUnlock.co.uk I have requested an iPhone 4 unlock and payed for it (£109 so not cheap at all) 3 weeks ago and at today this is still not done (19/12/2013). Forget about the 3/4 days promised on the website or by confirmation email. I have emailed then, wrote on the form on their website but did not get any email except the automatic one saying sorry for the delay after 4 days and 2 days ago on process to take to finalise the unlock. My iPhone is not unlocked yet as following the process provided by email and reported on website my phone is still locked to Orange. As confirmation email that unlock was done was not coming in i requested multiple times for refund but did not get a reply at all, not even now that i was emailed with "supposedly" the process to finalise the unlock. I'm really upset, i just hope at some point they will unlock my phone as i spent £109, but service is definitely the worst on the planet!! No idea from where the good review are coming from as not reply even once to my emails is really a very bad service!! Not recommended at all, please look elsewhere. P.S Almost forgot, in the "supposedly" confirmation email that the unlock was done i was given this code so that i could enter a draw to win an iPad, of course i don't believe this is possible and i don't expect to win either (I wish to be wrong here btw) but i'm adding this here so that this people can see what i'm talking about as this should be linked to my unlock request in their systems. Happy days!! mymobileworldlt-131123165037-3172919702

Lovely, everthing perfect !!Fast and good price ! Nice and fast communication mymobileworldlt-131112220422-1879314472

There is no customer service. No reply to email. No reply to support tickets. The telephone line is never maned. Don't use this service.

Right from the first sight of their website you can see that Officialappleunlock are professional, easy to use, with good payment choices, competitive rates and timely, polite, effective communication by email. I looked around and although prices are important, I wanted to be sure that my request would be dealt with efficiently. It was Why go elsewhere?

Recomended. Great service quick and easy. I would use again and recomend to anyone

I was ordered for unlock my iphone4 but it stil not unlocked and the site dont send me any refund. It is a fake site. If you want to contact with me. My email : [email protected] and also not given any answer from mail. iphone 4 locked from u.k with o2 carrier. but still not unlocked or not givrn any reply of my mail. and we would not check our order status on site. no help from their agent or not any reply from their.

I was ordered for unlock my iphone4 but it stil not unlocked and the site dont send me any refund. It is a fake site. If you want to contact with me. My email : [email protected] My order date is 17.12.2012 Site first mail to me is below Thank you, your IMEI number 0129*********** has been submitted. iPhone Model: iPhone 4 Currently locked to: United Kingdom - Orange The current estimated time for this unlock is 1 - 2 days. These are guidelines provided by the network and can vary due to factors out of our control. If the timescales change we will notify you by email and keep you updated on progress. Please allow the maximum time period quoted before you contact us. Due to the nature of the service, we do not receive any updates once the imei has been submitted. The one and only notification we receive, is the notice of completion. As soon as this has been confirmed, you will also receive this automated notice and instructions on how to complete the unlock.

I paid for their iPhone unlocking service on the 03/01/2013 for my iPhone 4S with Vodafone and even though they said 3-7 days, 14 days later I am still waiting for their email with the unlocking code/procedure. My holidays are over and returning to UK and still waiting for my iPhone to be unlocked in order to use it with a local pay-as-you-go card. I send them a number of emails, left phone messages and also a request through their website but apparently they are too busy to reply. Requested a full refund.

I saw this website and was going to give hten a try as there prices were pretty much the same as the other site offering the same service. However I tried calling them four times now and got an answer machine each time. I also tried to email them and got no reply. I checked my spam filters so I know it's not a spam issue - I think it is basically an unmanned website, indicating that they are just collecting money and doing nothing. Needless to say I didn't order. Would advise extreme caution. If they are unabable to answer the phone or take an order over the phone, you would have to assume the worst.