written by on 19/09/2015
Again I paid my subscription and received no refund and no unlock. I emailed and nothing back, no wonder they disappeared with lots of creditors cash, swindlers! So if the company does answer then refund me.
written by zxh3333 on 09/09/2015
I made the donation and received an unlock code instantly. The code did not work. Contacted them three times and they did not respond. This service is a complete rip off. They are thiefs.
written by Addisyn100 on 22/12/2014
In one word superb! My code came as fast as expected, if not faster and the customer service was perfect in helping me through the process. Thank you so so much for this, you have been so helpful and have my gratitude
written by JaceyCameron1974 on 14/12/2014
A bit of a good experience from me, they said they'd supply a code and they did...very happy with the service they gave me. Seems a shame they're shut now according to others here
written by samirlife on 13/12/2014
I've used these guys several times from my store to unlock customers phones, why are you no longer here! Finding it hard to find a new site as reliable, sure they didn't always manage to unlock but for the price and the speed at which they got my codes out my customers were happy. Hope you come back again in the future and it's a shame to see you go guys, thanks for the past business and good luck for the future. Samir
written by 277Christie on 10/12/2014
I paid this company to unlock my phone in September and within a couple of days they told me that they couldn't do it and said they would refund the money. 3 months later I still haven't had a refund. I have emailed them 3 times and each time they say the payment will be with me within 10 days. I think their plan is that I will forget but even though it is for just £8.99 I am determined to get the refund as I hate being lied to.
written by 383Cowan on 09/12/2014
I used these a while ago and was impressed by the service received, my phone was unlocked and is still working. I recently tried to unlock my sons phone but they don't seem to be in business anymore which is a shame, so the loss of a star lol.
written by Head1 on 02/12/2014
this a bad site to use,,,,, they take your Money,and dont give refunds,,, and cant,, unlock your phone,, you don't hear from them again,, don't use this sit,,,,,,,,
Written on: 08/12/2014
Dear Customer
We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.
Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.
Kind Regards
Unlock-Your-Phones
Written on: 13/12/2014
Dear Customer
We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to the email address on our website and we will ensure this is processed immediately.
Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.
Kind Regards
Unlock-Your-Phones
written by on 02/12/2014
Like many others I paid for an iphone 4 to be unlocked. Got an immediate response saying my phone could not be unlocked but gave some useless advice instead. I asked for a refund which was agreed but have since heard nothing and NO REFUND - AVOID LIKE THE PLAGUE
Written on: 09/12/2014
Dear Customer
We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.
Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.
Kind Regards
Unlock-Your-Phones
written by AlainaYoung on 01/12/2014
Couldn't Unlock phone, and detailed software way beyond the average Computer User...! 4 months since order placed, some contact, but assume it's all auto generated... It's got to be the worst experience I've had on line...! Doesn't look like a company to be trusted, if at all, but still out there, beware...!!!
Written on: 09/12/2014
Dear Customer
We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.
Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.
Kind Regards
Unlock-Your-Phones
written by Asiae429 on 01/12/2014
I do not think these people can be trusted. Not only they were not able to unlock my phone but they kept my money even after repeated false assurances of a refund.
Written on: 09/12/2014
Dear Customer
We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.
Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.
Kind Regards
Unlock-Your-Phones
written by on 15/11/2014
Took money but couldn't unlock phone. Ignored emails and wouldn't refund cash. Don't risk giving them your card details!
Written on: 09/12/2014
Dear Customer
We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.
Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.
Kind Regards
Unlock-Your-Phones
written by on 15/11/2014
Took money but couldn't unlock phone. Ignored emails and wouldn't refund cash. Don't risk giving them your card details!
written by 4Blevins on 29/10/2014
Avoid at all costs - paid to unlock an old iPhone and all I received was an early version of a useless freeware unlock hack. Company immediately admitted they were wrong and promised a refund but after several emails and several broken promises they have now stopped answering emails .. and no refund received.
Written on: 09/12/2014
Dear Customer
We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.
Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.
Kind Regards
Unlock-Your-Phones
written by on 15/10/2014
I've not yet received a refund for a phone they couldn't unlock over 30 days ago. This company should be investigated because the other thing I noticed is it will not take visa cards, (come up with can't accept this number) only takes direct debt? This is because you don't have the same sort of cover as visa, therefore making it harder to get your money back.
Written on: 09/12/2014
Dear Customer
We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us and we will ensure this is processed immediately.
Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.
Kind Regards
Unlock-Your-Phones
written by jjmcrally on 11/10/2014
A code that was delivered fast and customer service that is more than worth the price I paid, I would happily have paid more for such a good service and would not hesitate to come back again in future should I need to unlock another phone. Fast delivery is always a bonus but I also received regular updates and had a question regarding inputting the code that was answered by customer services within an hour late in the evening, some companies could learn a thing or two from these
written by simonclegg43 on 08/10/2014
They were fast and my code worked, glad I had such a good experience as I see some people have not! My code arrived within a few hours and was easy to enter, no additional charges were required and I am very happy with the efficient level of service that this company left me with. I didn't need to contact customer care as I had no problems using the code and entering it into the phone due to good instructions. I now have a phone I can use, so thanks...
written by Natt0007 on 08/10/2014
All I can say is this company should be avoided by everyone. I had a standard iPhone 4S (nothing too unusual and probably one of the most popular phones ever produced at the time) and therefore was expecting to receive the unlock code very quickly. However, 24 hours later received an email saying we could not unlock your make and model REALLY ??? However, things went bad from worse and although I received an email saying I would be refunded they never did. I emailed to complain and they said give it 7 more days - WHY. I paid for their product immediately, never received it and was then advised to wait 7-10 days for a refund - Disgusting is all I can say. What makes things worse is that after waiting the 7-10 days and then another 7 days as per an additional email complaining about no refund being received, nothing was ever refunded. They no longer reply to my emails, I never received a refund let along a product. This company can only be described as un-trustworthy. If you have any sense I would suggest using any other company to get an unlocking code, these people are disgraceful !!!
written by 184Pereira on 07/10/2014
They could not unlock my phone and the did send me an email within 24 hours, however in the email they did say they would refund me within 7 working days, that was August and still no refund!! I have sent many emails and got 1 reply which looks to be a standard reply they send to everyone. I would not recommend this site to anybody i think its very dodgy and they just take your money and very few people seem to have got an unlock code.
written by edesmit on 05/10/2014
This team did a suberb job after getting the run around from my network. A working code in a few hours, how come my network couldn't do this! They were cheaper and I am very happy with the experience and will reuse instead of going to my network next time, save me a whole heap of time and some money. The code was sent torugh an email with good instuctions and I was impressed with the speed
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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
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As rated by our community of reviewers
Unlockteam's Comment
Written on: 13/12/2014
Dear Customer
We are sorry you have not been able to contact us. Unfortunately we are no longer trading and have had some issues with our old email address. Please send your order number to us using the email address on our website and we will ensure this is processed immediately.
Again, our sincere apologies for the inconvenience this has caused and any delay in processing a refund.
Kind Regards
Unlock-Your-Phones