3.8 / 5
69% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Unlock Your Phone -



Written on: 04/04/2014

Never received an email, had to email them 3 times before I got a reply.

I chose them because I was selling my iPhone and they said the maximum time was 12 hours. Time was up and I had no code, and the buyer wasn't around for any longer. So I had to take money off the price for him because the phone was not unlocked.

I got a generic reply that didn't answer any questions or statements I wrote in my initial message to them.

If they can't give you a code, they expect you to jailbreak your iPhone. You should be aware of this before you pay. I can jailbreak my iPhone for free. I wanted an unlock code so I didn't have to jailbreak.

They don't even have the software for newer releases of ios either. Ridiculous.

Maybe they work for other phones but don't use this company for iPhones.

No idea how to put ZERO STARS, but that's what I'd give them.

  • Customer Service

  • Value For Money

By Unlockteam

Written on: 07/04/2014

Dear Customer,
We apologise you have had issues contacting us or unlocking your phone. Please contact us direclty using the "Contact via email" link at the top of this page, including your order number and we will be able to try and resolve your issues or will refund you in full.
Kind Regards
The Unlock Team

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