written by on 02/07/2013
They were unable to provide an unlock code and then provide a link to supposed support. This entailed 2/3 supposed programs to download to assist with the unlocking process with no instructions as to what to do...
All in all I wouldnt use this company if you want to obtain an unlocking code....No response received regarding 2 requests for a refund.
As rated by our community of reviewers
Unlockteam's Comment
Written on: 02/07/2013
Dear Customer,
We apologise you have had issues contacting us or unlocking your phone. Please contact [email protected], including your order number and we will be able to try and resolve your issues or will refund you in full.
Kind Regards
The Unlock Team
Chrishsafc's Comment
Written on: 09/07/2013
Despite requesting the refund on at least 5 occasions this has yet to be forthcoming!
A very unhappy customer
Unlockteam's Comment
Written on: 09/07/2013
Dear Customer,
Please ensure you are contacting [email protected] and are including your order number and details of the issues you had.
Kind Regards
The Unlock Team