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4.1 / 5
82% of users recommend this
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siia1's review of -


“I paid on 11th March 2013 as a pre order for EE...”

Written on: 18/06/2013 by siia1 (1 review written)

I paid on 11th March 2013 as a pre order for EE UK.
After a month or so I asked them to cancel my order as there was no progress but they said unlock would be available soon and I agreed.
I paid another £70 to have my phone unlocked when they said my unlock was available but nothing happened after another month and they finally said Unfortunately the update is not available and offered a refund.
I asked for a refund but they did not refund me and stopped answering my messages.
I phoned their UK number and they guy actually told me "F>>>K you" when I expressed concerns over the whole situation.
They finally replied AFTER I started posting negative reviews and refunded my money from a foreign bank and charged me for bank transfer.
IF YOU WANT TO USE THEM THERE IS NO GUARANTEE TO HAVE YOUR PHONE UNLOCKED OR A REFUND as I have seen reviews saying they have not got their money AFTER 7 MONTHS>
ONLY USE PAYPAL OR VISA TO order as YOU CAN get your money bck through them.

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Kh2825's Response to siia1's Review

Written on: 01/07/2013

i agree with u mate these people are theives i sent my money 8 weeks ago still no news and no refunds keep away these cone men

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Kh2825's Response to siia1's Review

Written on: 15/07/2013

i agree my friend these people are coneman i paid for my iphone 5 to unlock paid 96.00 pounds i have been waiting for 9 weeks now they are asking for more money now asking now 129.99 saying that price for unlocking is gone up if i pay diffrence they will unlock with 3 to 4 days why should i pay more when i have already paid for my unlocking i am sure if i even pay more they will not unlock the phone because they just trying to grab more of my money i made one mistake i wont make it again i rather take my refund and say goodbuy to these cone people if you look at all unlocking they have done iphone 4 but not i phone 5 on ee they just cant do it just taking your money and using it free of intrest for months or may be forever
customer service is nil O never answer ou email only when they want more money from keepaway from these people they are thugs and keep you hard earned money in your pocket

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