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4.1 / 5
82% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of -


“The unlocks do not take between 2- 5 as it clearly...”

Written on: 13/02/2013

The unlocks do not take between 2- 5 as it clearly states.

I decided to use this company because they garanteed a fast service - THATS WHY I PAID £109 WHEN I COULD HAVE JUST GONE TO ORANGE AND WAITED 3 WEEKS.

After 10 days of waiting i called up and they informed me that i should have read the terms and conditions. I asked were i could find the terms and conditions... they directed me to a tiny link at the bottom of the website that i could not even see without my glasses.

At no point during the sale did it that there were terms and conditions. I will report this to the Office of Fair Trading.

Do not use them, they are liers - god knows when me phone will actually get unlocked.

  • Customer Service

  • Value For Money

Officialiphoneunlock's Comment

Written on: 01/03/2013

Hi, we take complaints very seriously and are sorry for the experience so far. Please contact our support manager so that we can either expedite your unlock or get you refunded. Because we sell official unlocks, we have to rely on the carriers unlocking your handset.

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