Rude Incapable

Click here if this is your business
BuzzBox - www.buzz-box.co.uk
★★★☆☆
3.1
From 27 reviews
48.0% of users recommend this

  • Customer Service

  • Value For Money

Click here if this is your business

ppMadden143's review of BuzzBox - www.buzz-box.co.uk

“Rude Incapable ”

★☆☆☆☆

written by ppMadden143 on 19/01/2015

The qualtiy of service recieved from this shop is diabolical. I paid for my phone to be unlocked two months ago. After countless trips to the shop, being told they had at first lost my phone and then that it will "work tomorrow". I have tired over and over to establish why the serivce I have paid for isnt working.

Today I went to recieve a refund and was told by the rude unprofessional staff member that I needed my recipt. Instead I had my reference number, to which I was told that wouldnt suffice as they have no records older than one month.

The staff member hid behind 101 ecuses as to why he couldnt help me. And was in general conveyed himself in a repulsive, unhelpful and arogant way.

I will be returning tomorrow with the recipt. If I havent updated I will have recieved my refund

  • Customer Service

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account