Disguisting customer serive team

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lauren2211's review of Vodafone

★☆☆☆☆

“Disguisting customer serive team”

Written on: 10/11/2013 by lauren2211 (1 review written)

I absolutely can not stand vodafone. I am at my witts end with their customer service team! After not being satisfied with my plan, i was made an offer to change and add more data on a year contract (which I did). After speaking to vodafone the time after this deal was made, I was told about a deal that suited my needs way better, but i was never told about this deal in the first place! i asked to cancel the data contract and move to this better plan. In response I was told that the computer can not do this and nothing can be done unless i paid the $100 cancellation fee! That is ridiculous! Humans control computers, not the other way round! I am over the way they talk around what they really mean. I have been with vodafone from the beginning and after all the problems I have had, I am done with them!

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