WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED.

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Carphone Warehouse
★☆☆☆☆
1.4
From 692 reviews
13.0% of users recommend this

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  • Layout of shop

  • Value For Money

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287Donahue's review of Carphone Warehouse

“WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED.”

★☆☆☆☆

written by 287Donahue on 07/07/2017


The company failed to refund me, it was a long story, instead of checking why it failed to resolve, they didn't. This caused a huge complex and takes over 2 months to solve.
This does not include a huge amount of money I have to pay in order to call oversea. (I'm now in my homecountry but to sovlve the problem they force me to call to UK several time insteady of making a free live chat via facebook or email to arrange the refund)

  • Carphone Warehouse

    Branch Visited

  • Samsung galaxy S8

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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