Don't be worried!

Click here if this is your business
3.5 / 5
69% of users recommend this
Click here if this is your business

gingerbbm's review of iPhone Repairs


“Don't be worried!”

Written on: 01/09/2012 by gingerbbm (1 review written)

I knew what was wrong with my iPhone, and I admit that I was nervous about posting it off only for the company to turn around and say, "Well, we found loads wrong with it, and it'll cost £Loads if you want it back". But in fact it went very smoothly, they did the work quickly, and the phone was back with me within a few days.

I liked the responsiveness of the staff via the quick chat on the website. I did struggle to get through on the phone - and the muzak while on hold is abysmal - but essentially the process went just as I had hoped.

One minor gripe: once the phone had been looked at and a plan of action suggested by the company, the process to pay was unclear and a bit clunky. I couldn't figure out how to do it from my account. This could definitely be improved.

Apart from that, highly recommended!

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0