Grrr

Click here if this is your business
★★★☆☆
3.1
52.0% of users recommend this

trevkin's review of Apple iphones repairs- appleiphonerepairs.co.uk

“Grrr”

★☆☆☆☆

written by trevkin on 12/06/2012

This company is also called M BLue so check the forums for a real idea of these guys.

I sent an HTC sensation with cracked screen which they repaired quite fast but when I got it back the edge of the screen was unresponsive and doing strange things.
I called them, they said to send it in and they would refund my postage.
I did this but within about four days they called saying they could not find anything wrong and would have to charge me £12 to send the unit back to me.
I sent them an email complaining about this but eventually gave in and said I would pay the £12 but when ever I emailed or called to try and pay they were unable to take my payment. This went on for two weeks until I got hold of a senior support guy who sent it back to me.
Needless to say, my phone is now totally useless, the screen is still doing wierd things and i have given up in disgust with this terrible company!

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0