written by sharongc on 10/09/2013
I used this company because it had the best offer out there to recycle my phone - what a mistake that was. I used their postage bag which came within a few days which wasn't a problem BUT when they received my phone they sent me an email to say they had received it..... good.... but then literally a minute later I had an email say they were re-quoting (reducing it by £9) because it had extensive scratches on the screen. I knew this wasn't the case as I had always used a screen protector. I rejected their revised offer, to which they then re-quoted me this time only reducing it by £4 - I accepted this because I didn't want to have the hassle of it being returned and then going through the process of sending it to another company. I would strongly recommend that you do not use them at all! (August 2013)
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