Revalued at 0, no chance to dispute!

MC Recycle - www.mcrecycle.com
★★★★☆
4.2
From 546 reviews
82.0% of users recommend this

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wxCarpenter189's review of MC Recycle - www.mcrecycle.com

“Revalued at 0, no chance to dispute!”

★☆☆☆☆

written by wxCarpenter189 on 22/10/2017

The original valuation was £26, which got revised down to £10 when they received the phone. They complained about significant scratches on the front and back. No major scratches were present when I shipped the handset; the wear and tear was in line with a well maintained phone of its age. I used the original box, but I suppose it may have been damaged in transit. Given the revaluation was in line with other providers, and I'd have been charged £3 to have the phone returned, I decided not to dispute the re-valuation.

I was told that the phone would be recycled after 5 days if I didn't cancel the order. Sixteen days later I was informed my phone had been recycled, but the valuation had been dropped to 0, due to a 'faulty battery.' I was given no chance to dispute this second valuation. The battery had been fine when I shipped the phone.

  • Value For Money

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