Terrible returns service

4.6 / 5
93% of users recommend this
  • Value For Money

JamesS1's review of Envirofone - www.envirofone.com


“Terrible returns service”

Written on: 03/12/2013 by JamesS1 (1 review written)

I sent in 2 items, an iPad and an iPhone. Everything was OK with the iPad but the service on the iPhone was awful. Firstly they labelled it with a software fault - it didn't when returned. Also when I sent teh iphone it had a box and charger but they returned it as just the phone in a bag making the resale value of it plummet.

I will not be using this service again

  • Value For Money

Envirofoneuk's Response to JamesS1's Review

Written on: 03/12/2013


Thank you for taking the time to write a review.

We do state on our website that we cannot return any mobile phone accessories that are sent in to us. If you call customer services we should be able to return a charger and box to you but they are unlikely to be the original ones that you sent in.

We hope this helps


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