Slow service & seemingly inevitable deductions made

Click here if this is your business
Cash My Fone - www.cashmyfone.co.uk
★☆☆☆☆
1.2
From 6 reviews
0.0% of users recommend this

  • Value For Money

Click here if this is your business

solid_snake's review of Cash My Fone - www.cashmyfone.co.uk

“Slow service and seemingly inevitable deductions made”

★★☆☆☆

written by solid_snake on 30/06/2013

Sent off two phones to CMF and both times they've taken off 15% for cosmetic wear. Their Ts and Cs are contradictory - firstly it says that cosmetic wear is acceptable for phones paid at the full trade-in value, then several paragraphs down, a 15% deduction is mentioned.

Both phones I sent were in excellent condition; the first I had sent back and I sent it to another recycler; the other they upped their offer to reflect a 5% reduction, which I accepted.

They take almost a week to acknowledge phones have been received, which is one of the slowest response times I have experienced for a mobile recycler.

Definitely not my first choice.

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account