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“Sent my phone with proof of postage , company phoned...”
★☆☆☆☆
written by 250Davidson on 28/04/2015
Sent my phone with proof of postage , company phoned to ask if I had posted it when I said yes and had proof they said it must be in the system . No further contact from them to confirm received and no payment either. Chased this many times and no response. Basically took my phone and didn't pay me which is theft. I can't even claim off Royal Mail as to do so would need them to say it wasn't received and they ignore all emails . I am furious about this. Do not use this company under any circumstances.
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“They don't reply to emails”
★☆☆☆☆
written by Kamryn156 on 23/01/2015
I sent my phone off and received an email some days later. The email said they would be knocking 35% off the agreed amount due to damage. I thought my phone was in good condition, so I replied asking if they could send me some pictures showing the supposed damaged. They did not reply. I sent another email asking if they could send my phone back, to which they also did not reply. After more than a week, I phoned up to sort it out, and by this point was past caring so decided to get them to issue the payment for the reduced amount. They have basic spelling/grammar errors on their website and literature which suggests it's run by people who do not have English as their first language. Do not use this company.
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“Bad Experience”
★☆☆☆☆
written by Addyson1971 on 10/01/2015
Most people that write negative reviews have a grudge, me too. Agreed a fee for my phone in November, sent it un-registered (ok look that's my risk, never lost anything in the post before). It never was never registered with the company. Let's use my words carefully I never received a cheque and never received adequate communication on the missing phone. Am I convinced that the company has not misplaced my phone, well if they can't reply to emails, I think there is a chance that they would have lost a phone. So one star, for poor communication when i say poor i have written 5 emails recieved two standardized forms back. Suspiciously they also refused to send me my imei number. [edit review] Tip for consumers: I would recommend two things ; download and track your mobile through find my droid, keep that app on the phone so you can tell where it is and use registered post. DO NOT RELY ON THIS COMPANY IF ACCIDENTS DO HAPPEN.
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“Appalling service and Payment ”
★☆☆☆☆
written by whytejohn on 05/01/2015
Order placed 02/12 - Phones sent - received by Recorded delivery on 05/12 - Offer of less than 50% Received on 18/12 stating payment within 48 Hours - After Numerous Phone calls (Answer Machine / No call back) Payment made on 05/01 after final e-mail requesting return of Phones, Spoke with BMF stating payment issues at Bank but BACS Payment sent?? (If this is so why raise a CHAPS payment on 05/01) Requested again they re-send my phones back and Monies would be returned to BMF - I will never Introduce this company to an Enemy let alone a friend Diabolical service - No customer service - Feedback Nil - Star rating would be Zero but not allowed on this Page. Use Envirofone or another recycling centre DO NOT USE THIS COMPANY!!!!
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“Honest Recycler.”
★★★★★
written by jacobmason044 on 12/12/2014
Buymyfone posted a freepost envelope so I didn't even have to pay anything for postage.The price that the company said was very good. Amount quickly posted to me.
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“"Quick transaction"”
★★★★★
written by taylorangel2yu on 12/12/2014
Very east and fast transaction completed. Buymyfone with me within few days money in the bank. Would definitely recommend.
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“Easy System”
★★★★☆
written by Robert1982 on 11/12/2014
Relatively quick and easy to use. My money arrived via bank transfer which was convenient, good Service Thank you BuyMyFone.
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“Paid quoted price”
★★★★★
written by cramp.m on 11/12/2014
Received exactly the price quoted for old Phone. No deductions, Perfect.
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“Impressive Service.”
★★★★★
written by ameli121adylan on 10/12/2014
Great service, they give you a price based on your input, they send you a bag which protects the phone, you post it back to them for free. Then you will paid the amount in 2 working days.
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“Happy”
★★★★★
written by evelynlucas8 on 10/12/2014
Simply straight forward instructions made the process so easy to complete. I received regular emails about the progress.
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“Amazing Service.”
★★★★★
written by zizzoecaleb on 08/12/2014
Quick easy transactions Quick emails Quick payment And good business, i will recommend to all.
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“Speedy Service..”
★★★★★
written by Doug.J on 08/12/2014
Wow what a service from receiving the phone for recycling only a couple of days & the money was in the bank well done Buy my Fone.
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“Finally Got a Good Website.”
★★★★★
written by aubreychristop on 05/12/2014
Very easy to use unlike most sites very happy, if anyone asks me were to sell there phone i recommend to Buymyfone.
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“Safe Platform To Sell your Old Phones.”
★★★★★
written by aaliyahowen252 on 05/12/2014
The website is very easy to use and the instructions on how to recycle your phone are clearly stated. The packaging arrived quickly, once sent off, the money is paid in quickly.
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“Excellent quick service.”
★★★★☆
written by Dean.h on 05/12/2014
The process was so quick! I had a question initially about something that I thought was unclear on the website but my email was replied to quickly. Very happy with the service especially considering my phone back was cracked and I got the normal price.
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“Got what quoted”
★★★★★
written by milton.David on 05/12/2014
Got the price I was offered and phone wasn't in the greatest of conditions, Also got the delivery package next day and quick acceptance and payment.
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“Easy Transaction and Easy to Use.”
★★★★★
written by victoriaemily0 on 02/12/2014
Visit the website, Placed an order, next day free package arrived, got the email that handset received, in next 2 working days money in my bank account.
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“GOOD”
★★★★★
written by jliam on 01/12/2014
Applied and was offered a good price, and I received my pack soon. The whole process was very quick and I am pleased with the service.
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“Friendly Response”
★★★★★
written by zoeyisa on 01/12/2014
Set my account up easy, fast, friendly service will definitely use again in the future.
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“Trustworthy Service”
★★★★★
written by Andrew.T on 01/12/2014
I could not believe the price offered for my phone. Not only did I get the price promised to me but I got the money in my account when it was promised. I was kept up to date by e mail to keep me updated at every step of the way.
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overview
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