written by on 07/10/2016
DONT TAKE A DEAL FROM VECTONE THEY DONT GIVE YOU THE OFFER YOU ASKED FOR AND IF YOU TRY TO CONTACT VECTONE CUSTOMER SERVICE YOU USUALLY ARE ON HOLD FOR THE 30 MINUTES THEN THEY JUST HANG UP AND DROP.YOUR CALL AFTER TRYING TO CONTACT THEM FOR AROUND 4 DAYS I FINALLY GOT THROUGH TO SOMEONE WHO COULD BEARLEY UNDERSTAND ENGLISH AND WASN'T INTERESTED IN ANYTHING I SAID AND JUST KEPT TELLING ME I SHOULD HAVE SCROLLED TO THE VERY LAST PAGE THEN CLICK ON T&C AND RED ALL THAT AND I WOULD SEE DETAILS THERE I ASKED FOR CALL TO BE ESCALATED TO A SUPERVISOR WAS TOLD THAT I WOULD GET A CALL BACK SHORTLY WHICH I WAITED A FURTHER 3 DAYS TO BE TOLD AGAIN IT'S IN THE T&C IF I LOOKED AND RED THROUGH IT
NOT WORTH THE BOTHER
VIRGIN MOBILE HAS BEST DEALS AND EXCELLENT CUSTOMER SERVICE TEAM
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