internet connectivity unreliable & customer service poor

Vectone - www.vectonemobile.co.uk
★☆☆☆☆
1.4
From 188 reviews
10.0% of users recommend this

  • Signal Coverage

  • Customer Service

  • Value For Money

hyounis's review of Vectone - www.vectonemobile.co.uk

“internet connectivity unreliable and customer service poor”

★☆☆☆☆

written by hyounis on 05/10/2015

I have used vectone for a few months because it is the cheapest for data. No problrm with calls and texts etc, just internet connectivity. Sometimes u can connect, more often not. Connection comes and goes so often and so quickly mostly all u can do is get app notitications like whatsapp etc, but web browsing is impossible half the time. Sometimes connection disappears for more than an hour at a time. can have full signal but no connection. When u do connect its only h or e never 3g. Contacted vectone about the problem many times and they temporarily boost the signal after a few complaints only to let it fall back after a few days. Hopeless. DO NOT USE VECTONE IF U WANT TO USE INTERNET FOR WEB BROWING, VIDEO OR DOWNLOADING PHOTOS. Whats the point in getting 3gb for ten quid if u cant use more than half due to bad connection? Endlessly frustrating.

  • 1 - 6 Months

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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