Lebara- Big Mistake

★★☆☆☆
1.7
From 137 reviews
20.0% of users recommend this

  • Signal Coverage

  • Customer Service

  • Value For Money

Reid435's review of Lebara Mobile - www.lebara-mobile.co.uk

“Lebara- Big Mistake”

★☆☆☆☆

written by Reid435 on 20/12/2015

I am a Lebara user for almost an year now. As far as service and clarity are concerned I never got much issue with it.
However, I would definitely say that the company uses unethical means to eat you money and internet MB's in order to make more money.

I had top up my phone and opted for FLEXIM package and what I see was absolutely bizarre. My 500MB's were deducted within 1 day.

I don't use 3G for whole day neither I downloaded anything.

I received a message exactly the next day offering me to buy more MB's.

I got so stressed after this that where has my data gone. I immediately called customer care and such a useless response I got.

I told them that I know my internet usage better than you.

If you don't want to waste and get stressed please don't use Lebara.

The cheat people. I am not aware where can I file a complain against them if I can I would happily do that.

  • Over 1 Year

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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