Hoping It Will End Well

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★☆☆☆☆
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Guest's review of EE Everything Everywhere www.ee.co.uk

★★★☆☆

“Hoping It Will End Well”

Written on: 12/01/2017

So I rang EE and I had a really good customer service, they were really polite, quick and easy.

 I called them asking for a phone replacement because mines decided that as a touch screen phone, the touch screen shouldn't work. So I asked if I could get a replacement on my insurance and all that went down quick and easier than I thought. 

Only have to pay £50 excess rather than £100 (however I think excess is a load of rubbish anyway:) ) but yes should be getting this phone delivered to me tomorrow between 1-5, and I hope to go it isn't a refurbished one! 

Because somebody I know has just had her phone replaced after paying £100 excess and the phone replacement doesn't even work! So fingers crossed its a working phone! And I can give EE 5 stars from doing there job and doing what they promise to do.

  • Over 1 Year

    Time with Network

  • Signal Coverage

  • Customer Service

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