eSurranty Reviews - www.esurranty.com

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★★★★☆
3.9 / 5
64% of users recommend this
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Latest Reviews

★★★★★

“Very fast with my claim.”

Written on: 17/11/2017 by Harrisvs26 (1 review written)

Very fast with my claim. I have been a customer for a little under a year and not only has esurranty been great with my first claim, they handled the one I had last week perfectly. They explained that it may take some extra day's to get my phone repaired because they needed to send it to the manufacturer so there was not voided warranty with Samsung and they even offered me a loaner S7. The rep was very attentive and emailed me every day with updates. Within 5 days I had my phone back and it… Read Full Review

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★☆☆☆☆

“THEY CHARGED ME $360 FOR MY CLAIM, I HAVE NOTHING BACK”

Written on: 03/11/2017 by Yanvanderhoek (1 review written)

10/28/2017: I lost my Iphone 6S six weeks ago. I made the claim, immediately the day after they charged my credit card a $189 deductible, $69 extra for the iPhone with 64gb memory, and $99 for a temporary replacement phone while processing the claim. THEY HAVE NOT SEND ME ANYTHING YET, THEY NEVER ANSWER MY EMAILS OR MESSAGES THROUGH THEIR WEBSITE. 11/03/2017: **Update: A few minutes after writing this review they responded to the review. Seems like they are fast for this kind of things. A… Read Full Review

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★☆☆☆☆

“I signed up for this companies services to repair my...”

Written on: 12/10/2017 by mlWright480 (1 review written)

I signed up for this companies services to repair my device in case of damage. The company took possession of the device that is worth over $1,200 and now refuses to return it. It's been about 3 months and the company does not return communications. They will take your device and you will never see it. Look at reviews with BBB and on Trust Pilot. This company has done this to 100's of people.  There are numerous complaints by individuals that have been treated badly by the company… Read Full Review

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★★★★★

“Great Phone Coverage”

Written on: 04/08/2017 by woMoreno435 (1 review written)

I have been with Esurranty for 3 years now and never had a problem. I would highly recommend this company to insure you phone. Sometimes it takes little longer to receive your phone back but other than that its great especially the person who handles the claims… Read Full Review

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★★★★★

“Great Service and fast replacement”

Written on: 13/02/2017 by 194Peacock (1 review written)

After dropping my iPhone 7 in the pool I found out that they are NOT water proof. Thankfully I have esurranty.com. I submitted a claim online, uploaded some information and a claims rep emailed me a few minutes later offering me a loaner iPhone while they replace my device. I accepted and they overnighted the phone to me with everything to send them my phone. 3 days later, I received another package with my new phone with prepaid shipping materials to send them back their loaner iPhone. I can… Read Full Review

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★★★★★

“Best Claims Service”

Written on: 29/01/2016 by Spencepj145 (1 review written)

My claim was handled within 3 days. My phone was returned to me looking brand new. They even gave me a loaner phone to use while mine was being repaired. Today I was at the Apple store and had my phone checked and they confirmed that the repair that Esurranty did was through Apple. This is a first class company and I will definitely renew my policy next year. I have referred them to a few friends and they have had the same great service as me. I originally was referred by a friend and am… Read Full Review

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★☆☆☆☆

“lousy”

Written on: 21/10/2015 by 372Hogan (1 review written)

claim in for months- no replacement-asked for deductible refund- 3 weeks ago nothing- yet- terrible service… Read Full Review

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Spinningeddy1's Comment

Written on: 07/12/2015

Why didn't you put your name? If this is a real review, you should put your name so the company and people like me see that you are real!

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★★★★★

“Very Fast Claims!”

Written on: 16/04/2015 by 441Dudley (1 review written)

I put my iPhone 6 pus on the counter to do dishes. When I was done I picked it up and noticed that the screen shattered... Thankfully I bought a policy from Esurranty for my former phone and transferred it to this phone. I went online, made a claim and the next day I had my phone repaired at the apple store by my house. They sent me a reimbursement check the next day and now my phone works just like new. The claims rep was very helpful and even offered me a loaner phone if I wanted to send my… Read Full Review

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★★★★★

“Very happy!”

Written on: 24/02/2015 by ibustbogusreviewsites (1 review written)

I have had esurranty over the last 3 years. During this time, I have had 2 claims and both were handled perfectly. The first time, they sent me a loaner phone and had my phone repaired within 2 days. The second time they set up an appointment at the local apple store. They even were on the phone with me with the apple store employee to pay for the charge. Unfortunately, the apple store would not take the payment over the phone so esurranty sent me an ACH credit to my bank account the next day… Read Full Review

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★★★★★

“Easy claims, fast repair!”

Written on: 22/02/2015 by Tristins329 (1 review written)

My claim was handled within a few hours. MY repair was done the same day at the apple store. My phone works perfectly and they even paid the apple store directly so there was no money out of my pocket! I have been with esurranty for over 3 years and I will continue to renew my policy when it comes due this year. If you don't have insurance with esurranty, you should. I have looked at the others and no one offers the amount of coverage for such a low price. Their service is exceptional and… Read Full Review

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★★★★★

“Fast and professional service!”

Written on: 27/07/2014 by TheBigTTL (0 reviews written)

My experience with esurranty has always been great. Their claims process is fast and their prices are the lowest out there. I have all of my electronics insured with them and I am very happy… Read Full Review

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