written by Reidfa402 on 25/04/2017
I brought the pink s7 edge which I only had for two months it fell out of my gym bag and smashed I made an insurance claim though o2 I was told that they would send me a replacement phone which would be the same colour I was sent a black one which I hate I can't bear to use it it had dents and scratches all down the sides I don't want someone's second hand phone if I had known this is what I would get I wouldn't have made the claim I would have got it fixed myself if I had wanted a black phone I would have brought it from the beginning am in tears here and o2 insurance won't do anything about this am going to have to sell the phone so I can purchase a new one in the right colour I will never use o2 insurance ever again .
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