Q.: You get frustrated by some service and then what you do? You desparately, helplessly keep checking your calendar for the annual date to arrive so you again go for a new product just like a small kid who smell every new book and every new product and get cheered. But what if you can not get rid off the previous one due to their pathetic service? A: You Put a new Review. So here it is. I subscribed for Tikona on 11th July for 3 months. So the last date for my subscription was 11th Oct. They told me to call before 26th to discontinue my service. I did the same. Then I had to go to Bangalore. Then I started getting calls for payment. What the hell? They asked me 4700 something for next three months whereas I clearly said, I have asked for discontinue. You know what they said? They say, their bill generation is counted from 26th to 26th. So why didn’t anyone inform me that before? And I used their connection until 5th Oct. I already bought a spare connection and started using that. You know what tikona people says? When you complain for discontinuing the service...You need to stop using their service instantly. Now, When I already paid you 5700 Rs for 3 months, and you want me not to use the service? Kahaa ka kanoon hai bhai? I was in bangalore, in roaming and I emailed them not to call me for a week. And I don’t want to hear their cuckoo voice because I am not used to. I will reply you via email. On 9th oct, finally a guy comes and takes the modem from my office when I wasn’t available. I have attached the screenshot about modem return receipt. So, I took a sigh of relief in Bangalore. But this story doesn’t is not going to end without twists. They still called me for payment. They just screwed up my entire Bangalore business trip. (I am lucky, I wasn’t in Dubai for this thing, else they’d have got a leverage that I don’t pickup even their calls). Now, I had to return. After I returned, I called them and the guys in Tikona Service center are no better than Reliance Customer care. This guy, Sunil Khokhar literally threatens me on call just like a fatty guy with a gold chain, "Payment to aap ko karni hi padegi!" Hey Tikona, Looks like you have hired bouncers. And everytime, I tell them I need to talk to your supervisor. They have given me churan that their Supervisor is not available. Looks like, their entire setup runs on "Do It Yourself!" basis. My Advice If you want to buy Tikona: You can buy Tikona if you want to pay amount for 4MBPS connection but you love your ancestores and want to live their lives by getting around 10-15 kbps speed for the most part of the day. You don’t care what the people on support speaks. After all, you are sons of Gandhi, right? If they slap you on right cheek, show them your left. You live in Free India But if you want to taste the slavery. You pay them amount up-front for 3 months and they will tell you, if you don’t want our connection, don’t even dare to use for the remaining 15 days. To use pure hindi language. Bhai, Makaan Ka bhaada to bharna padega, par tum reh nahi sakte!! You have your dad’s money which you can’t even get rid off even you keep on buying Louis Vuitton Products, Tikona is a better product then them and you can donate the money there. If you want to invest in Tikona shares, because they just keep on looting their customers. You don’t have any problem in life and you want to create one. Also read my old review, which is as young as this one. ================================================================= = Due to our office shifting from central surat to a litle far, we had to shift our airtel broadband connection to some other provider. No broadband connection availability left me with 2 choices, SoftNet and Tikona. I gave my thumbs up to Tikona because few of my friends recommended(And surprisingly!, they are getting proper connection!) out of their generosity. So I called this guy up for the speed plans they offered. As I had to shift quickly, I decided to pay him in cash instead of cheque to speed up the process(After the installation process completed, I regret to pay them in cash, cheque would have been better!). The connection usually takes 24 hours but the guy came within 6 hours only but due to a cable unavailability at our office, he told me to come later after it gets fixed. I called him within 30 minutes to come back because we had fixed the issue. But then after making numerous calls(most of them getting rejected) he came to our office to install the connection on third day. He did his job and showed us 4 MBPS Speed. Happy ending, isn’t it!! No, not yet! Now the story starts, the speed starts getting worst and worst and it hovers around 250kbps (whereas I subscribed for 4 MBPS Unlimited plan) from past 3-4 days And It has become a routine to make one call a day to tikona customer care and being promissed to send an engineer to my place and whoa! That imaginary guy doesn’t show up! After repeated complains, I got calls from them today morning and I told them to come asap to my office to resolve my connection speed. (So far, already frustrated!) and he promissed to come within an hour or so because it has been raining and hello! No sign of raining this noon anywhere in whole surat, where are you from Cherapunji? But I said, its okay! You can come down after an hour and I call him back again after another hour and now he won’t receive my calls. So I decided to call tikona again and I plainly have told them to cancel my connection at the earliest and refund me my amount(Somehow while registering, I became generous and paid them 5700 bucks) And I have made up my mind to cancel the connection in less than a week after subscription because evenif this engineer shows up in a day or a week and resolves my issue, I am sure to have this issue again because from past 4 days I am getting speed no more than 250 KBPS. A screenshot for the latest speed test is attached! Lucky enough to have as much speed to write this review from their Wild Internet connection. I would highly NOT recommend Tikona’s internet connection and will recommend to go for 50 bucks Mobile GPRS plan instead and it will have the same speed. As far as my reason for reviewing this within 4 days of the issue of speed is that my whole business is dependent upon internet, a working internet. I have all my clients online and I need to keep them giving support round the clock and instead now I am busy clicking on refresh button again and again to check my own official website. People Stay Away!!