my E-mails ignored

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Nickolas141's review of Tool Line


“my E-mails ignored”

Written on: 17/09/2015 by Nickolas141 (1 review written)

I tried to buy a number of tools (amounting to approx 200 euros) but decided to abort the "checkout" because of clear delivery related problems. I supplied all required details including the delivery address (Dublin Ireland). However, the only delivery charge options offerred for selection were a free delivery within England and a delivery charge to Northern Ireland eventhough I gave and selected my delivery address as dublin Ireland.

I E-mailed the company three times asking about delivery to Ireland and the delivery cost. I never received any reply. I also left a message using their WEB Form and that too was ignored.

I would not trust a company that ignores customer E-mails/messages.

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