Enough said. Since this has to be longer than 50 characters...They want 120.00 for a replacement door and that does not include labor

We purchased an LG MJ3281BCS combi microwave oven in store from John Lewis Solihull branch at a cost of £299 at the end of 2011. We chose this particular model as it appeared to be the only combi microwave oven on the market with a drop down door. However 3 months later the appliance completely failed to function. After 4 telephone calls to John Lewis who have been consistantly uncooperative & 3 further calls to LG I have now spent the past week attempting to receive some kind response. To date neither John Lewis or LG are prepared to address the fault, take our complaint seriously & have both refused to replace or refund the cost of the £299 appliance. After suffering a week of deliberately contrived obstructive nonsense from John Lewis & LG the non-functional appliance still remains in it's original box in our hall awaiting collection to be repaired. I have since forwarded my complaint to BBC Watchdog. For what it's worth my advice is don't spend your hard earned cash on this rubbish LG appliance or consider buying anything from John Lewis as both company customer care is non-existent. A very unhappy customer from Leamington Spa