Don't waste your money

2.7 / 5
37% of users recommend this
  • Durability

  • Value For Money

Traveletusa's review of Tripp -


“Don't waste your money”

Written on: 27/07/2013 by Traveletusa (1 review written)

Bought large tripp hard shell suitcase from debenhams in August 2011. I took it back to Usa with me. First problem side handle totally snapped, paid $60 to have it repaired. Three weeks later one of the wheels came off complete with its housing unit, paid another $60 to have that repaired. Now last week large crack has appeared in side of suitcase. Not even two years old. Problem is I live in the Usa and suitcase was bought in the UK. I Travel frequently but expect a suitcase that cost 100 pounds to ladt more than two years. It had been reduced from 175 in the sale.

  • Durability

  • Value For Money

Trippluggage's Response to Traveletusa's Review

Written on: 20/08/2013

Thank you for your review. We may be able to help you further with regards to your suitcase if you would like to contact us.

Kind Regards

Tripp Luggage.

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Wholenut's reply to Trippluggage's Comment

Written on: 03/02/2014

No one can fault your customer service but why dont you just make good durable suitcases instead? I would rather not have the hassle of remembering to keep a receipt for 5 years even if I can take it back.

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