written by CiaraGoodwin on 28/03/2015
We own several Antler pieces of luggage and purchased 2 Duolite suitcases because they were very lightweight. Unfortunately the plastic reinforcement panels, which were inside the lining, shattered in both of them after only very few trips. We sent photos and receipts to Antler customer service and submitted a warranty claim. It took quite a few e-mails and some perseverance but Antler have honored their warranty. .Meanwhile our other Antler pieces are wearing very well.
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