Difficult to understand

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  • Quality of Incentives

  • Value For Money

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Guest's review of Ikea Family

“Difficult to understand”

★☆☆☆☆

written by on 05/08/2016

Operation of IKEA Family Card benefits is very difficult to grasp. After a long phone conversation with Ikea today I think I finally get it--maybe. It seems they expect you to buy us$160 in one month in order to trigger a 5% reward (us$8) two months later. But you have to spend that bonus in another purchase within two months of their issuing it or you lose it... and on and on... Since I didn't understand the scheme, I never cashed US$35.93 in bonuses generated by purchases totaling US$718.66l I made in two months in 2014. I wonder if this loyalty card is worth all the trouble unless you plan to furnish an entire home!

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