Shaver Light - www.brandedlighting.net

I bought a designer lamp about one year ago via ebay but did not receive the goods by now. I wrote about ten emails but never got a response. I called about thirty times with bob and Mr Salmen but I got only promises: "we will ship the goods next week", "you will receive the goods within the next ten days", "I will call you back tomorrow", "the lamp was shipped but no one was at home". However, I never received a tracking number or a shipping confirmation. Keep away, the worst Internet Company by far!

We made a business with this company via ebay. After a clear payment we was waiting 6! weeks to receive the furnitures. Asked 4 faux leather chairs, one six draw chest and a console table. We got 4 plastic chairs ( much more cheeper!) instead of faux leather, one broken six drawer chest, the console table condition was OK. All of the furnitures quality were very very poor. After we made a negative feedback, they forced us to change the feedback, becouse if we dont do this, they will NOT change the chairs, and the broken chest.

We changed, letters came and answers went until the run out of 40 days deadline.

NEVER EVER AGAIN. Its pure trash! The company and they products as well!

Suggest you don't use this company. I purchased an 8 bulb light fitting. came with 3 different styles of glass shades but should have all been same, was missing shade retaining nut & 1 bulb was blown. After several attempts these were put right but when fitted the unit was faulty. Could get no response at all from customer service or from writing to directors at their home address.

If you purchase anything from them and have a problem GOOD LUCK, you'll need it. Can't speak to customer service on phone & they don't reply to emails.

Waste of time dealing with this company. Trading standards should investigate. Cant believe from the reviews I've read & the experience I've had with them their still trading. AVOID

I bought an antique, non-electric pendant from this company and it fell apart after a year. Anyone would reasonably expect a light pendant to last longer and expect some kind of replacement/compensation. In accordance with my consumer rights that is exactly what should have happened. However the Branded Lighting customer service department have no idea what customers consumer rights are. They tried to fob me off by telling me to take it up with the manufacturer of this shoddy product (Endon).

I have reported this company to trading standards and I would advise others to stay away from this company.

I RECENTLY PURCHASED A MIRRORED CHEST OF DRAWERS FROM THIS COMPANY AND WISH I HAD READ THIS REVIEW SITE BEFORE PLACING THE ORDER. THE GOODS WHERE QUOTED 3-4 DAYS DELIVERY AND AFTER EVERY EXCUSE UNDER THE SUN THEY ARRIVED 4 WEEKS LATE. WHEN I UNPACKED THE SHIPPING PACKING I WAS SHOCKED WITH WHAT I SAW. THIS £360 UNIT WAS MADE FROM PLY WOOD BADLY HAND PAINTED WHITE SO BADLY MADE THE DRAWERS WHERE NOT EVEN ON RUNNING YOU HAD TO LITERALLY DRAG THEM OUT IF THEY WOULD COME OUT AT ALL. THE HOLE UNIT HAD CHIPPED GLASS EVERYWHERE DAMAGE TO THE WOOD PAINT AND REALLY LOOKED LIKE IT WAS MADE IN A SHED BY A CHILD WITH AROUND £30 WORTH OF WOOD WITH GLASS STUCK ON THE FRONT. I AM CURRENTLY IN DISPUTE WITH THEM HOWEVER THEY DONT LIKE REFUNDING YOUR MONEY NOR DO THEY RESPOND TO EMAILS AVOID AT ALL COSTS!

I have reported this company to trading standards after a conversation with "bob" whilst explaining that my goods have not been delivered he rudely interrupted with saying "alright, alright, no need to keep harping on about it" immediately alarm bells were ringing. No reputable company would speak to customers in such a way. Email after email, no replies, courier forged signature, no goods received, no refund. Reported to trading standards but they are already well known to them. Shame on you branded lighting!!!

I spent £1200 with this company and I returned 2 items to them which were received on 13th August. Its now 6th November and despite Bob in sales promising me a refund for almost 3 months nothing has been refunded. This is theft and my next project after this is to contact Trading Standards and eBay to get them closed down.

DO NOT BUY ANYTHING FROM THEM, even if it is cheaper it will cost you more in the long run and woe betide you if you want to return anything, you will not get your money back.

Its disgusting that they are still trading.

Do not use this company. They also sell on EBay so be very careful never to use them. They are the biggest joke of a company. I have been waiting for a light for 4 weeks and have now made 11 calls to then and spoken to the same person 11 times and he says every day it is going in the post and then it never does. what do you do??? the biggest joke of a company you will ever come across I promise!!

I ordered a bathroom cabinet and then:-

They sent the wrong one

Replaced it with one that had been just about trashed

Replaced that with the correct item the had a scratched mirror

Took them weeks to send a replacement mirror after numerous unfulfilled promises.

I have given them one star because at least (and at last!)I have now got what I ordered.

They were the cheapest, but if I had my time again I would have paid a bit extra to a more competent company and saved a lot of time and frustration.