written by therat on 21/05/2013
Pros: Very quick to take customers' money for online orders
Cons: Order does not arrive
Pros: Answers telephone enquiries quickly
Cons: Empty suggestion: "May get to you in next hour"
Pros: I can't think of any more
Cons: Told will it will take 28 days for refund
Pros: Might get refund
Cons: Or might jot
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Nespresterrible's Response to therat's Review
Written on: 22/05/2013
I wish I had read this before I purchased our Nespresso machine, as I would not have bothered.