Sun Life Direct Reviews

★★★★☆
4.4 / 5
87% of users recommend this
  • Customer Service

  • Value For Money

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Sun Life Direct

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Latest Reviews

★☆☆☆☆

“Bad service”

Written on: 09/10/2017 by Bryanthh436 (1 review written)

Sunlife where do i start well we had a death in the family we told sunlife we been waiting 2 months to pay out as its for the funeral cost people please do no go with theses they dont want to pay out my next stop is to seek sum advise from a advice centre or maybe a solicitor the amount off proof we have sent to best life insurance ive came across is royal london people dont choose sunlife at all… Read Full Review

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★☆☆☆☆

“uninsurance”

Written on: 16/12/2016 by 147McGuire (1 review written)

Set up insurance online which was easy enough. Then I was asked to send proof of identity which I did. I had to pay to get my doctor to sign and stamp my proof of identity. Sunlife lost this proof & then told me that they never received it and therefore they cannot send me my free gift. But are happy enough to keep taking My Money. I contacted them a few times to see if my insurance is valid and the woman I spoke to said yes but she wasn't really sure. Very insuring from an insurance company!… Read Full Review

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★☆☆☆☆

“£20 a month for 20 years”

Written on: 28/10/2015 by DexterCarr39 (1 review written)

Paid £20 a month for 20 years, got back LESS than I actually paid them!?! Dont trust Parky, these people are bad, its kind of obvious when you see that they asvertise during the day with celebs and free gifts. Go check on Martin Lewis's site they have a track record of underpaying against similar companies. Terrible business, dont be fooled… Read Full Review

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★★★★★

“Great service at a difficult time”

Written on: 01/07/2014 by Tucker1979 (1 review written)

My mum had a policy - when she died they sorted everything in a professional and sensitive manner, in time to pay for the funeral. I have now taken out a policy so that my children won't ever have to worry about paying for my funeral. It's so easy and will save lots of heartache later… Read Full Review

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★★★★★

“Easy application”

Written on: 08/06/2014 by McKenziekm322 (1 review written)

I have just finished an endowment policy and looked around now for new life cover. Must say some other insurers make it extremely complicated to get life cover. Sun Life was in easy to understand English and very easy to navigate their website. … Read Full Review

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★★★★★

“brilliant”

Written on: 31/05/2014 by squires23 (1 review written)

I found the on line application for the 50 plus policy so easy. thank you… Read Full Review

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★★★★★

“very easy”

Written on: 28/05/2014 by Anastasia335 (1 review written)

very easy to apply and the on line chat made it more personal very good service… Read Full Review

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★☆☆☆☆

“rubbish ”

Written on: 23/03/2014 by Jadynw445 (1 review written)

Tried to set up on line had email back,but no policy sent.when phoned to ask where policy was said that I had no cover with them… Read Full Review

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★★★★★

“great”

Written on: 22/03/2014 by iyHamilton296 (1 review written)

the form is easy to fill out and easy to understand i think the cover taken out is excelent value for money and the choice of free gifts is also very good… Read Full Review

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★★★★★

“good”

Written on: 20/03/2014 by 110Lake (1 review written)

I lost my mum a year ago and she was with sunlife for years and they paid out very quickly after her death as she wanted to pay for her own funeral and not leave her children with the costs. Now my husband has reached 50 and we have taken sunlife out for him and I will certainly do it when I reach 50 then our children will have peace of mind if anything happened to us. Thank you sunlife. … Read Full Review

Sarahjane1966's Comment

Written on: 11/04/2014

Why wait until you're 50? I've had sun life cover for years. It matured just after my marriage broke down and the cash was really useful. I took out another one straight away and have just taken out another so I have some inheritance for my daughter. They have policies to suit all ages and budgets and if you don't claim, there's a little bit back! win win!

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★★★★★

“Life Cover”

Written on: 04/03/2014 by flNolan138 (1 review written)

This was so easy to set up fast and efficient without awkward questions it was fantastic… Read Full Review

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★★★★★

“How secure is your payment page? i would have liked to...”

Written on: 30/01/2014 by villow7 (1 review written)

How secure is your payment page? i would have liked to see a bit more security notice of how safe it is to enter your card details as i do not like to put my card details on the Internet. so maybe a little bit about security but otherwise everything else was clear, quick and very easy to use and understand… Read Full Review

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★★★★★

“Great ”

Written on: 28/01/2014

The website was easy to use, all information at hand great and easy to get a quote and apply… Read Full Review

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★★★★★

“Easy to set up”

Written on: 24/01/2014

Very easy to set up and helpful staff. Will wait and see what happens "when the time comes" but if it is as easy as arranging cover, it will be a weight off my mind later!… Read Full Review

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★★★★★

“brillant website so easy to use”

Written on: 08/01/2014

this is best web site i have used. good value feel now very satisfied with the quickness of the quote. there was nothing complicated in any of it.i would recommend to anyone… Read Full Review

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★★★★★

“BEST ALROUND DEAL”

Written on: 02/12/2013 by GazCumbria (1 review written)

I contacted Sun Life after reading about their Over 50's Plan and compared to other well known companies. To my surprise, Sun Life offer far, far better service and value for money. The person who dealt with me answered all my questions, gave a quotation for the amount I selected, sent a secure link to fill in bank details, all this in SIX minutes, I was kept waiting for twelve minutes by another company when I asked a question I asked Sun Life. You've asked the rest, now try the best! … Read Full Review

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★★★★★

“brilliant website”

Written on: 01/12/2013

Brilliant website, so easy and was insured within 10 minutes. Highly recommend, !… Read Full Review

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★★★★★

“sun life direct”

Written on: 28/11/2013

very good web sight, soon had my policy done, even with live chat great… Read Full Review

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★★★★★

“really easy”

Written on: 12/11/2013 by frantheman (1 review written)

I don't no a lot about computers, I found it really easy to fill in my application.i would like people who like me, have no computer skills, go ahead, if I can do it, anyone can… Read Full Review

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★★★★★

“The best !”

Written on: 12/11/2013

Applied online which i found so easy. Felt friendly and given me peace of mind. Thank you… Read Full Review

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