written by Donald32 on 20/11/2017
My interview on line was very thorough. The representative answered all my questions with favourable answers.Was happy with most things, due to my age, wish these types of insurance were about when I was younger. But then of course when young you don't want to think about dying, do you?
written by idBain423 on 18/11/2017
Having just spoken to the advisor I found him to be very helpful and knowledgeable, he explained everything precisely and took the time to explain individual points that I wasn’t guite au fait with. I am pleased that I contacted Avalon Funeral Trust
written by Ernestine2 on 15/11/2017
Spoke to advisor today and organised my funeral. He was respectful of my needs and made it very easy to put into words what I wanted.
written by GiovannaAlexander on 15/11/2017
Yes I was pleased I made the funeral plan. I was well informed, but found out later when I read the information about it afterwards, there were some issues, which I had not heard properly. Small print stuff. It was so much information to contain that I was bound to miss a few points. I would have rather had the information in front of me, so I could in my own tempo be informed. I asked, to be send a mail, but this isn't the way the system works. So one thing , which I didn't realise, if I die after the 12 months I will only receive what I would have paid in in that period of time.Anyway it is always the small print which needs attention. All in all, I will hopefully pay the entire amount so I don't have to worry about the small print. Best RKN
written by Rishi173 on 15/11/2017
Very helpful and friendly service got my peace of mind at last
written by Rowena57 on 13/11/2017
I decided to do something about planning and paying for my funeral. I saw Avalon's advert and decided to find out what was required. The young man I spoke to was friendly, informative and helful. Importantly, no pressure was brought to bear. I can now save for my funeral, and the price is frozen at today's prices. If I die before I've fully paid, all of my instalments are refunded! Fair deal. Thank you for making this affordable for me, and for saving my family hassle arranging my funeral. Great service!
written by MelanieHoward33 on 11/11/2017
A report on rising funeral costs made me sit up so I contacted Avalon to discuss a suitable plan for me. I was very impressed by my advisor’s attention to detail and general demeanour. I learned everything I need to know while having some amusing exchanges. I was delighted that no pressure was brought to bear and that my options are totally flexible. I am content in the thought that I have made an arrangement that will alleviate the burden when the time comes. Thank you for your courtesy and for handling a difficult subject with understanding and care.
written by Jolie278 on 11/11/2017
Today I spoke to Nicolas about my funeral he was so kind and helpful he soon put at ease .He explained everything so well I am very sure his mum would be so proud of him. Thanks so much.
written by Izabelle83 on 10/11/2017
we were very pleased with the plan it was explained very well
written by McKenzieqc259 on 10/11/2017
The young lady that I spoke to was very friendly and helpful. Everything was explained clearly, the cost of the plan was reasonable, my mind is now at ease knowing my Family will not have to worry about Funeral bills. The payment methods are well designed to make payment easy.
written by Izabelle83 on 10/11/2017
i spoke to a man today who made it so easy for us to understand our plan
written by 323Temple on 09/11/2017
Took her time to explain options both plan and payment Very polite and patient No pressure selling The product meets my current requirements with options to change at a later time if necessary Will relieve my family of further stress and will tell friends and family about my positive experienceThank you
written by on 08/11/2017
The hole thing was done I was made to feel at ease and the staff was so friendly and very helpful l would tell my friends to do it now my family will not have to do anything
written by naLittle419 on 08/11/2017
Nothing was to much trouble took her time to explain everything happy and friendly put you at ease
written by 2Pete73 on 07/11/2017
After seeing a advert on my tablet and filling in a quick form online I was soon speaking to a very friendly and very polite member of your staff who went through a plan that suited me. He was really professional and very understanding and helpful, nothing was too much for him and he was ready to answer any questions that i may have had. It was a really nice experience considering the subject we were talking about. I would highly recommend this company and their staff to anyone. Thank you.
written by Jaylin399 on 07/11/2017
Excellent service and all details were explained to me so that I could understand exactly what I was signing up for and what was included in the package. The key element for me was that the price was fixed at today's prices and the cost would be covered no matter how much inflation increased. The three options for paying are very good as one should fit everyone's budget.
written by DTBoswe on 06/11/2017
Spoke to a man who explained in simple to understand details of how the plan would work and the cost. Very impressed.
written by LenaBruce364 on 06/11/2017
Good to talk an help me thsnk you so muvh
written by BriceCampbell280 on 04/11/2017
The person to whom i spoke was very thorough in explaining the funeral plan to me. He answered all my questions to my satisfaction. He was also a pleasant man to talk to. Wish there were more people like him to talk to. Very short of people like him nowdays
written by EvaQuinn on 03/11/2017
The man I spoke to was extremely helpful and approachable. I didn't have many questions because he explained everything to my satisfaction.
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