It is with great pleasure that I write a letter of recommendation for Medical Legal Spider and its staff as I am extremely pleased with the quality of services and skill they provide. By outsourcing the firm’s medical record processes, I am able to trust that it will be handled with confidence; Chronologies will be submitted efficiently, Summaries will be accurate and attention to detail will always be a priority.

I had no idea how tedious and yet complex dealing with the large volumes of medical records in my cases had become. I started using Medical Legal Spider and now I can relax and do my job. Our cost of having traditional office staff trying to do Medical Indexing and Summaries was enormous, due to lack of detailed knowledge, lack of meticulous attention to detail, frequent errors, timely filing restrictions, clear accountability, etc. I know I can depend on MLS day-by-day, month-by-month.

It is my pleasure to write this letter of recommendation for Medical Legal Spider and its staff. They not only provide me with a quality service, but I also find that I can rely on them to get help incorporating medical and non-medical records. Choosing MLS is one of the best decisions I have ever made. As my practice expands, my relationship with MLS continues to grow as well.

The MLS team members are always very helpful when I’ve called with special instructions regarding a medical case, resolving any problems and efficient in submitting their completed work. More importantly, we have seen a major decrease in our costs since hiring them to do our medical record sorting.

From a legal perspective, preparation of a clinical negligence case is a critically important issue. Not only does it ensure that the appropriate medical records have been received, but good pagination and chronology makes the expert’s life easier and minimizes the time required.

Medical Legal Spider’s work is of the highest standard, greatly facilitating the examination and summary of medical events and their causation. I have found their detailed and well-designed summaries to be of great assistance in forming my own opinions on liability and causation, and I can recommend her to you with enthusiasm and without reservation.

I was delighted to work with Medical Legal Spider on a recent complex case. The summary and records’ pagination were unique in my experience and saved a huge amount of time, both for me and the legal team. I find it difficult to wade through a CD containing numerous PDF files, so a well prepared medical record is a godsend.

I have worked with numerous medical record organizing consultants, but I have found MLS to produce the most carefully presented medical records and exemplary chronologies that have enabled me to focus on the major issues of the cases rather than waste time and energy in searching for data. Their efficiency is second to none and I strongly recommend them to any legal firms in need of professional medical records services.

I have been involved as a clinical expert with medical litigation cases for over 10 years. There is nothing more certain to raise my blood pressure than the receipt of a badly organized set of poorly presented records in a case sent for my consideration. It has been a real pleasure to work with Medical Legal Spider on several occasions. Their work has always been of the highest standard, which has helped both my blood pressure and my sanity.

MLS is a company of the highest integrity that produces a very effective work product. Having spent many years reviewing, mailing, binding, spending $$$$ for/then shredding paper records, it has been amazingly convenient to transition to this service. Not only is it great for the law firms (no storage issues; several people can review records at one time; no lost or jumbled records), but experts appreciate the flexibility of electronic file review and also the fact that they are not left with bundles of paper at the conclusion of a case. An idea whose time has come, for sure!

MLS is an essential part of our firm’s litigation process. Their customer support is unsurpassed. We’ve used other services in the past, but there is no comparison to their expertise in the preparation of a comprehensive and reliable index and summary of medical records. Medical Legal Spider produces huge results!

We have found Medical Legal Spider to be very accurate and responsive, which has freed up our Paralegals to work on more critical issues rather than the day- to-day medical record management. Timeliness and consistency of the work are major factors for us and MLS has always worked hard to meet our standards. Based on our experiences, I would not hesitate to recommend them.

MLS sorts and paginates records our firm receives for medical malpractice cases and complex PI, then prepares excellent Factual Summaries. Their work is of immense help in the investigation and progression of our cases. Experts often comment on how well organized the records are.

I have always been pleased with the quality of the chronologies prepared by Medical Legal Spider. I am also impressed with their service in terms of keeping to agreed delivery times and I would have no hesitation in recommending their services to other Litigators.

MLS’ chronologies and summaries are of an impeccable standard and cannot be matched. Due to the impressive quality of the records returned to me in the chronology, it has made my job simpler and the quality of the records is always praised by our medical experts.

My firm has been dealing with Medical Legal Spider following a recommendation from co-counsel. MLS has collated and indexed detailed medical records in a number of our substantial cases. Their service has been remarkably helpful, particularly when highlighting or identifying important records or missing records. Responses to our special instructions have always been prompt, professional and efficient, and their fees have always been extremely reasonable.

I have worked collaboratively with Medical Legal Spider on relatively new protocols for special case handling and found their entire organization to be customer-oriented and engaged in our projects, and in sharing feedback. They are responsive to sensitive time frames and the scope of review requested. I have found MLS to be thoughtful in anticipating process issues and making recommendations that would assist the firm in providing a high level of service and quality, which is our common expectation.

Medical Legal Spider’s thoroughness and precise attention to even the most obscure medical documentation is simply unparalleled. Moreover, we appreciate their ability to comprehend hand-written notes and the fast turnaround time.