written by AngelicaOlson215 on 05/10/2017
Not exactly the "caring" company, the tv advert implies. The lady I spoke to, for advice, was very curt. I'm going elsewhere.
written by KaleyFrazier1960 on 09/07/2015
Regarding an accident at work they dealt with my claim in a very professional, thorough manor and kept me up to date the whole time resulting in compensation
written by Ag78 on 15/10/2013
iL4u obtained my details even though I have never visited their site or any others to claim for personal injury, they have then referred my details toa firm of solicitors and contacted me about making a claim. Wheni tried to contact the customer services department, I was told their lines are busy and assured that someone would contact me as soon as they are available. A day and a half later I have still not be contacted, this is very poor customer service and it seems the staff are unaware of what to do. I have give them until the end of the day to call me back or I will be escalating this to the ministry of justice and the claims regulator for unsolicited contact.
Written on: 15/10/2013
We are sorry to hear that you feel that you have been let down by the customer services team here at InjuryLawyers4U. We deal with a variety of enquiries on a day to day basis and it may be possible that your query has slipped through our net. Let me assure you that we do not, in any way, cold call anyone. Our call centre operatives only receive calls that are made by the public direct to us, and any solicitor that contacts you on behalf of InjuryLawyers4U will only have done so if your details have been given directly on the phone, or via an enquiry on the internet. If you have made no such enquiry then it is possible that someone has given these details directly on your behalf. If you would like to discuss this further, please email us, giving us your name, and the point you were first contacted, and we will investigate this enquiry and contact you directly.
written by gixers on 04/05/2013
complete waste of time, i contacted traffic lawyers 4 u when i received a 6 month driving ban, i was advised i had a strong case for appreal by the head of the company, he explained to me that he was able to assist me with my case as soon as i paid all the relavent fees, i was in a rush to proceed, so i paid straight away which was the 18th march to get things moving along, i contacted him numerous times left voice mails for him to contact me regarding how my case was going, he failed to return my calls, i had to ring up the courts myself to obtain and clarify if my case was but forward for appeal has i was not told by traffic lawylers 4 u, the courts explained that the company had logged my case for appeal, i later contacted him again for court dates for which he never replied, after around 4 weeks i later contacted the courts again on 28th april for my hearing date which was the 3march, i attened court on this date, only to meet with an indipendent barristor, if id of known this before i paid my fees i would of never used this company, as it transpired i never had any chance of winning my appeal, i feel he sold me a product just to get the money off me and sweep me away once the case was closed, i never got any letters from this company explaining to me how my case was going no letters telling me about possible courts dates, i have been ripped off to the tune of £780 THIS FIRM ARE A JOKE AVOID AT ALL COSTS............
written by on 15/02/2013
I contacted injury lawyers 4u after a motor bike accident. Was allocated an excellent solicitor who took care of everything and was always available to take calls, unlike other solicitors I have had to use in the past!!!! Cannot fault the service I received and my case settled for a nice sum! Highly recommend them
written by on 07/12/2012
A fantastic, professional and sympathetic service that' helped me rebuild my life after an accident at work. My case was dealt with by a proper solicitor from the start. Would recommend them to anyone.
written by on 06/12/2012
InjuryLawyers4u provide a great service, they are easy to contact, totally professional and I like the way it is a solicitor's marketing consortium, with it's only members being firms of solicitors, rather than claims management middlemen who do nothing to assist your personal injury claim, other than to sell you on to a solicitor. Why not cut out the middleman and go direct to a solicitor in the first place? I recommend them whole heartedly if you are ever unfortunate enough to need their help
written by on 21/11/2012
Would thoroughly recommend this company for anyone who has been unfortunately injured Professional and thorough advice with no delays -- simple efficient procedure
written by on 20/11/2012
Injury Lawyers 4 U offer a quality service throughout. The call centre staff are polite and helpful. A call back from a lawyer is promised within one hour and the lawyer was very sensitive and explained everything throughly. From then on i can't speak highly enough. The lawyer who dealt with my case was a pleasure to deal with explaining the procedure as the claim progressed. I really can't rate them highly enough. Excellent service.
written by on 15/11/2012
Couldn't fault the service. Very helpful advisor (my claim was a sensitive one), but I was guided really well through the whole process, never felt pressurised (unlike with the first 2 firms I contacted), and ended up with a very fair settlement.
written by on 15/11/2012
I got a great service from InjuryLawyers4U when I had a car accident recently. A driver went into the back of me at some traffic lights and I hurt both my wrist and my neck and so couldn't work for a few weeks. InjuryLawyers4U got me the compensation I needed to keep paying my bills and couldn't have been more helpful throughout the process. The lady I dealt with kept me informed all the way through and took care of everything for me whilst I was recovering. I used to think of these types of companies as a bad thing but without them I would have really struggled financially while I was injured.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers
Il4U's Comment
Written on: 05/10/2017
Hi
We're sorry to hear of your experience with InjuryLawyers4u. Could you please let us know when you contacted us and to whom you spoke so that we may investigate this further, as we have no record of you contacting us at this time.
Regards
InjuryLawyers4U