Fidler & Pepper Solicitors Reviews - www.fidler.co.uk

★★★★★
4.6 / 5
91% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Fidler & Pepper Solicitors www.fidler.co.uk - Ask a question now

Media Gallery for Fidler & Pepper Solicitors www.fidler.co.uk

Fidler & Pepper Solicitors www.fidler.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“worst company ever”

Written on: 07/12/2017 by AryanaPorter226 (1 review written)

Dodgy unreliable ignore phone calls. 6 months and waiting for completion date. never use this company. moving nightmare. … Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“do not use rubbish firm”

Written on: 26/10/2017 by JonasLeblanc (1 review written)

Worst firm I know , do not recommend to use they do not do there job well , bully manager , and dont listen too your wishes and do not admit when at fault causing lots of grief , lucky if u get any responses… Read Full Review

Mslade's Comment

Written on: 31/10/2017

Hi there, my name is Matt Slade and I'm Head of the Conveyancing department at Fidler & Pepper Solicitors. I'm very concerned about the comments that you've made about the service you may have received from us. I would appreciate it if you could contact me directly by telephone or email as I'd like to understand your comments further. Many thanks, Matt Slade.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent Service”

Written on: 13/10/2017 by 462Stiles (1 review written)

It's been a long time since I needed a solicitor to do conveyancing work, I was worried that as in the past nothing was straight forward nothing went according to plan and the solicitors never actually knew what was going on. Not in this case, very quick to start on searches etc and kept me upto date on emails and text. If I needed any more info I could ring or log into my case. Loved the experience and would definatley use again. Thank you… Read Full Review

Mslade's Comment

Written on: 16/10/2017

Thank you so much for taking the time to write a review. We know how stressful moving can be so we're really pleased you felt that we kept you up to date and we were there if you needed to ask any questions. Best wishes, Matt Slade - Head of Conveyancing at Fidler & Pepper Solicitors.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Amazing service ”

Written on: 09/10/2017 by Derek110 (1 review written)

I recently used Fidler and Pepper for a sale and purchase, the level of service was faultless, there was always a member of staff ready and able to help and provide replies to my questions, it is an extremely stressful time and fidler and pepper eased the stress with the way they kept me updated throughout, and the case tracker is a real bonus, would not hesitate to use them again… Read Full Review

Mslade's Comment

Written on: 10/10/2017

Thank you for taking the time to leave us a review. We're really pleased we were able to help you and make moving a little less stressful! Thanks also for the comments about our Case Tracker - so pleased it helped keep you up to date.

Matt Slade, Head of Conveyancing - Fidler & Pepper Solicitors.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Do not use this company! ”

Written on: 14/09/2017 by JoeyLamont (1 review written)

Do not use this company! They were the solicitors for the buyers of our property. Fidler caused our exchange dates to be constantly pushed back.   They never took calls from our estate agents, didn't update anyone, when you did get through to someone they would either say the person dealing with it is unavailable, or they'd "accidentally" cut them off. Terrible communication and rude staff… Read Full Review

Mslade's Comment

Written on: 05/10/2017

Hi, My name is Matt Slade and I'm Head of the Conveyancing department at Fidler & Pepper Solicitors.

I wanted to respond to your review as we take all comments about the service we provide very seriously. I'm sorry that you haven't received a good impression of our firm through your recent house move and we acknowledge that this view has been communicated to you from other people such as your Estate Agents.

As you are not our client it would be difficult to respond any further but we do appreciate your comments and the time you have taken to provide this.

Thanks Matt.

Reply to this comment
Report this review
Was this review helpful? 2 0
Read 1 Comment
★★★★★

“Quality service Provided”

Written on: 06/09/2017 by barbsv (1 review written)

I cannot fault the team at Fidler & Pepper, they are helpful, friendly, provide a fast efficient service I wouldn't use any other solicitor. The on-line tracker is a super service to see all relevant details in one place. They have dealt with 2 purchases and 1 sale for myself and partner, they keep you informed with everything you need & want to know via email, telephone, and on-line tracker just in case you miss anything. Value for money on the services provided. Highly recommended. … Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Painful”

Written on: 21/07/2017 by PreciousBallard (1 review written)

I like that a question is 'Would you recommend to a friend?' I wouldn't recommend it to my worst enemy, let alone a friend. No communication, missing documents, ignoring emails. I'm so angry with their poor level of service that I'm struggling to put it into words. Buyers remorse is a good saying… Read Full Review

Mslade's Comment

Written on: 27/07/2017

Hi, My name is Matt Slade and I'm the Head of Conveyancing at Fidler &
Pepper Solicitors.

I'm sorry that the service that you have received is not what we would
expect. Please can you give me a call. I
am happy to help with this.
Regards
Matt Slade
Conveyancing Partner

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“The best solicitors I have ever used”

Written on: 11/07/2017 by Supernan09 (1 review written)

Fidler & Pepper recently obtained probate for my late husband's will. They did exactly what they promised and when for the amount they quoted. I never had a problem getting in touch with either my named solicitor or her assistant. They have an excellent system whereby I could access my file online and check progress. I would have no hesitation in recommending them to you and certainly would use then again should I need a solicitor… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic, efficient service!”

Written on: 23/06/2017 by EricaGG (1 review written)

Really good friendly, professional service. I felt looked after and that my business was important to them. Always able to speak to someone when I needed to. Would highly recommend this company and would not hesitate to use them again. I can honestly say there was nothing about the service I received that I didn't like… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Completed as promised”

Written on: 07/05/2017 by vivien01 (1 review written)

We were very satisfied with the service. They were always professional,reliable and knew his stuff. Our buyers had employed a local solicitor who was difficult and unresponsive but our man was persistent and kept us in the loop over the phone and by e mail as well as the on line tracker. The final bill was as quoted and we would use them in future… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic commication ”

Written on: 24/04/2017 by KieraAndrews (1 review written)

Solicitors where always helpful and quick to respond to anything we requested from them. Value for money with great service. Solicitors always called back and was efficient replying to emails. Would recommend to anyone I was a first time buyer and I called a lot with a lot of question, I didn't feel as if I was pestering at any time they were always happy to help… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible service”

Written on: 17/04/2017 by pgMcMahan1948 (1 review written)

I received very poor service from this firm, on what should have been a straightforward property purchase. The solicitor did bother to communicate with me throughout the process, often sending standard emails on which my name had not even been filled in. There were many delays, too numerous to list. On the day the sale should have completed, it transpired that her assistant had gone off on leave without checking the paperwork. As a result, the solicitor interrupted me on a family holiday to ask… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service”

Written on: 31/03/2017 by Moss83 (1 review written)

I've used Fidler & Pepper 3 times now, I have had a great service from Corey and Niomi, great constant communication, always hit my deadlines, offered great advise and recommendations. Very lovely, friendly people will always use and recommend to friends… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Welcoming friendly and efficient ”

Written on: 18/12/2016 by wvMcNally101 (1 review written)

All members of staff that dealt with our conveyancing could not have been more friendly, helpful, informative and efficient we were kept informed at every stage, our property was turned around without any delays we would highly recommend Fidler and Pepper… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Smooth, painless conveyancing.”

Written on: 01/12/2016

Efficient and approachable staff, together with the useful 'Online Live Case Tracker' helped take the stress out of buying our property. We were fully informed of what was happening at every stage and there was always someone at the end of a phone to answer any queries. I would certainly use Fidler & Pepper again in the future… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“House buying”

Written on: 30/11/2016 by Houldsworth (1 review written)

Very efficient service. Kept us advised at all times at each stage of the process. Only one small criticism, because I was a cash buyer they required proof of were I had got my money from. This I understand because of the money laundering regulations but they did not explain the urgency that they required the evidence. This caused a small problem for us. Having said this one of the senior partners did ring me personally to apologise and it was soon sorted. Apart from the above every thing else… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent & informed service given all round ”

Written on: 05/11/2016 by Pineappleperson3798 (1 review written)

2nd time we have used Fidler & Pepper to do out conveyancing. The "Tracker" service is an excellent idea gives you an up to the minuite idea of what's happening. The website & staff talk plain English which is very good for the average person who doesn't understand jargon. The member who dealt with our 2nd sale & buy was very efficient & maticulous about details which our case needed to be. We wouldn't hesitate in using this firm again or recommending to family & friends… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“House selling and purchase”

Written on: 28/07/2016 by WinstonCopeland (1 review written)

Very friendly team.All matters dealt with efficiently and promptly.Particularly like the live track… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Well done Fidler & Pepper we were very pleasantly...”

Written on: 04/07/2016 by ncooper89 (1 review written)

Having purchased several properties over the last few years, Fidler & Pepper Solicitors beat the competition hands down. Local Estate agents, in the past, have recommended that we use high profile country wide companies for our conveyancing requirements. Even though those companies also used online feedback systems they simply did not work as advertised, we found ourselves constantly setting reminders to ourselves to chase progress, not so with Fidler & Pepper Solicitors Fidler & Pepper… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Faultless!”

Written on: 01/07/2016 by Riclow (1 review written)

Superb service from the team at Fidler & Pepper. They dealt with the sale of one property in 1 name only, plus the purchase of a property in 2 names and there were no problems tying the legalities together. Because they're online, everything was dealt with by email which made the process very fast and very efficient. The 24 hour online tracking system was brilliant, enabling us to see exactly what was going on. They also send a text message and email when important paperwork has been received… Read Full Review

Report this review
Was this review helpful? 0 0
overview