Terrible service

4.6 / 5
91% of users recommend this
  • Value For Money

pgMcMahan1948's review of Fidler & Pepper Solicitors www.fidler.co.uk


“Terrible service”

Written on: 17/04/2017 by pgMcMahan1948 (1 review written)

I received very poor service from this firm, on what should have been a straightforward property purchase. The solicitor did bother to communicate with me throughout the process, often sending standard emails on which my name had not even been filled in. There were many delays, too numerous to list. On the day the sale should have completed, it transpired that her assistant had gone off on leave without checking the paperwork. As a result, the solicitor interrupted me on a family holiday to ask me to resend a form. I had to find a local business willing to let me use their printer to print the form and scan it back to the solicitor. The solicitor did not bother to apologise, and she went home at the end of the day without even letting me know whether the sale had completed - it hadn't. Her attitude was very poor. Would not recommend this firm at all.

  • Value For Money

Report this review
Was this review helpful? 0 0