warning auto renew

4 / 5
71% of users recommend this
  • Value For Money

NasirStone's review of Citation Professional Solutions - www.citation.co.uk


“warning auto renew”

Written on: 03/05/2014 by NasirStone (1 review written)

Had great service from citation. BUT BEWARE!

Totally wasted by automatically rolling over a three year contract. Beware notice has to be given to cancel six months in advance and they don't send out any reminders.

  • Value For Money

Citation_Support's Comment

Written on: 19/03/2015

Hi NasirStone,

Thank you for this feedback and whilst we are pleased that you are happy with the service you have received from Citation, we want our clients to stay because of our great service, staff and tools, not because they have too and your feedback is important to us!

I will send our contact details to the email address linked to this account so please give us a call to discuss your issues.

Many thanks
The Citation Team

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