I was ripped off to the tune of around £700 by these people before they shutdown without having completed any of my treatments. I think they should be brought to justice. If anyone else would like to share their experiences - I've gotten in touch with Rip off Britain and the Guardian Money to voice a complaint. Please do so too as the more ammunition we can get, the better chance we have of preventing them from starting up the scam elsewhere.

This company has ceased trading but be sure to avoid any company they are involved in. Dealing with these people was nothing short of a nightmare, the treatments were basic but and the customer care disgusting. My appointments were changed on many occasions just to suit them, the man on the phone arrogant and short with money the only thing on his mind; Email and phone calls are ignored regularly. If they have move on to another business please be very, very carefully in ANY dealing with any of them. If you want to investigate further go to www.companieshouse.gov.uk select ‘Find Company Information’ and enter the company name, I had to re-enter the company number to get full details. This will show that the company was ‘Stuck off and dissolved’ in March 2012 but also provided the address of the company (a residential address) and some names.

I could have written the review listed above as I could empathise with all the points listed. I too bought a 'deal' IPL voucher. When I phoned to book the appointment (mobile number) I was very suspicious because someone just said 'hello' not blossom spa and beauty, etc. I was asked to phone back a few times. When I did eventually get through, I had an awful feeling that I had been ripped off. I turned up and found the place in a tennis club (most bizare). The actual IPl was quite successful and I would definitely repeat it with another company or with my own ipl machine now that I've seen how it works.2 appointments cancelled, am claiming money back from coupon company due to blossom spa taking on too much business and not being able to cope with demand. No appointments this year available - shocking. Do not go there. They do not do evenings. When they cancelled my appointment they sent a text. How unprofessional is that? Also, it had text speak, eg. we wil contact u. Disgusting.

I purchased a money off voucher for 6 IPL treatments at blossom spa and beauty. On the first day for my patch test I was shocked at the business premises ... Blossom spa and beauty is located in a tennis academy of all places with no reception or any kind of professional layout, all treatments, discussions etc taken out in a very small poor ventilated cell like room, with temperatures soaring! The 'waiting area' is outside in a noisy grubby hallway full of children playing tennis. Unfortunately it doesn't get any better. I had three sessions of ipl treatment at blossoms spa and beauty each time thinking that the service offered would improve however at my own personal travel expense I was consistently met with feeble excuses from the manager for canceling, re arranging and on 1 occasion double booking my appointments. When I did eventually have a treatment she would not cover the whole area that required treatment, so I actually received a patchy treatment. I have now booked elsewhere since the staff at blossom spa and beauty are clearly incompetent and I fear for the damage done on my knee during my last treatment which led to grazing of the skin. When I raised my concerns of their haphazard disorganized booking style to blossoms spa and beauty management they responded by talking over me repeating how it's not their fault but mine, I soon gave up as that kind of irresponsible school child service was not serving anyone, I had already spent one Saturday morning and one Wednesday morning driving for over 2 hours to find out they have to cancel my appointment. Of course when you call blossom spa and beauty a girl answers the phone, it's a mobile number they give you, and her phone manner is very unprofessional, on the many times I called I had to ask her if I am calling blossoms spa and beauty, as she would answer just with a 'hello' , yes this is the kind os laissez faire approach to a shamble of a business they call blossom spa and beauty. I would not waste my time or even go to blossom spa and beauty even if I was paid to do it.